Epson Expression Photo XP-960 User Manual

Noise After Ink Installation ........................................................................................................... 272
Software Installation Problems .................................................................................................... 272
Control Panel Setup Problems .................................................................................................... 273
Solving Network Problems ............................................................................................................... 273
Product Cannot Connect to a Wireless Router or Access Point .................................................. 274
Network Software Cannot Find Product on a Network................................................................. 275
Product Does Not Appear in OS X Printer Window...................................................................... 276
Cannot Print Over a Network....................................................................................................... 276
Cannot Scan Over a Network ...................................................................................................... 277
Solving Copying Problems ............................................................................................................... 278
Product Makes Noise, But Nothing Copies.................................................................................. 279
Product Makes Noise When It Sits for a While............................................................................. 279
Solving Paper Problems................................................................................................................... 279
Paper Feeding Problems............................................................................................................. 279
Paper Jam Problems Inside the Product ..................................................................................... 280
Paper Jam Problems in the Paper Cassette................................................................................ 282
Paper Jam Problems in the Auto Duplexer or Rear Cover........................................................... 282
Paper Ejection Problems ............................................................................................................. 285
Solving Problems Printing from a Computer..................................................................................... 285
Nothing Prints.............................................................................................................................. 285
Product Icon Does Not Appear in Windows Taskbar ................................................................... 286
Error After Cartridge Replacement .............................................................................................. 287
Printing is Slow ............................................................................................................................ 287
Solving Page Layout and Content Problems.................................................................................... 288
Inverted Image............................................................................................................................. 289
Too Many Copies Print ................................................................................................................ 289
Blank Pages Print ........................................................................................................................ 289
Incorrect Margins on Printout....................................................................................................... 290
Border Appears on Borderless Prints .......................................................................................... 290
Incorrect Characters Print............................................................................................................ 291
Incorrect Image Size or Position.................................................................................................. 291
Slanted Printout........................................................................................................................... 292
Solving Print Quality Problems......................................................................................................... 292
10

Epson Expression Photo XP-960 Specifications

General

Maximum Print Resolution	5760 x 1440 dpi
Ink Type	Claria Photo HD Ink
Scanner Type	Flatbed
Maximum Scan Resolution	4800 x 4800 dpi
Connectivity	USB, Wi-Fi, Ethernet
Duplex Printing	Yes
Supported Operating Systems	Windows, macOS
Type	All-in-One Printer
Functions	Print, Copy, Scan
Print Technology	Inkjet
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8.0 ppm
Maximum Scan Area	8.5 x 11.7 inches
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Display	4.3" Touchscreen
Memory Card Support	SD Card
Paper Sizes Supported	Letter, Legal, A4, 4" x 6", 5" x 7", 8" x 10"