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All in One Printer
WF-3721
Epson WF-3721 User Manual
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&
“Che
cking the SSID Connected to the Printer” o
n pa
ge 182
&
“Che
cking the SSID f
or the Compu
ter” on page 182
Checking the SSID Conne
c
ted to the Printer
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ea
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enu.
Checking the SSID for the C
omputer
Wi
nd
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ws
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in the task tray
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of the
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ed SSID fro
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t displayed
.
User
's Gui
de
Solving Problems
182
181
183
Table of Contents
Default Chapter
4
Table of Contents
4
Trademarks
9
About this Manual
9
Introduction to the Manuals
9
Marks and Symbols
9
Descriptions Used in this Manual
10
Operating System References
10
Important Instructions
11
Safety Instructions
11
Printer Advisories and Warnings
12
Advisories and Warnings for Setting Up/Using the Printer
12
Advisories and Warnings for Using the Printer with a Wireless Connection
13
Advisories and Warnings for Using the Touchscreen
13
Protecting Your Personal Information
13
Printer Basics
14
Part Names and Functions
14
Control Panel
17
Buttons and Lights
17
Basic Screen Configuration
18
Touch Screen Operations
18
Icons Displayed in the LCD Screen
19
Entering Characters
20
Viewing Animations
21
Registering Your Favorite Settings as a Preset
22
Menu Options for Preset
22
Network Settings
23
Network Connection Types
23
Ethernet Connection
23
Wi-Fi Connection
23
Wi-Fi Direct (Simple AP) Connection
24
Connecting to a Computer
24
Connecting to a Smart Device
26
Making Wi-Fi Settings from the Printer
26
Making Wi-Fi Settings Manually
27
Making Wi-Fi Settings by Push Button Setup (WPS)
28
Making Wi-Fi Settings by PIN Code Setup (WPS)
29
Making Wi-Fi Direct (Simple AP) Connection Settings
30
Making Advanced Network Settings
31
Checking the Network Connection Status
32
Network Icon
33
Checking Detailed Network Information from the Control Panel
33
Printing a Network Connection Report
33
Printing a Network Status Sheet
37
Replacing or Adding New Access Points
38
Changing the Connection Method to a Computer
38
Changing the Network Connection to Ethernet from the Control Panel
40
Disabling Wi-Fi from the Control Panel
40
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
40
Restoring the Network Settings from the Control Panel
41
Loading Paper
42
Paper Handling Precautions
42
Available Paper and Capacities
43
List of Paper Type
44
Loading Paper in the Paper Cassette
45
Placing Originals
49
Available Originals for the ADF
49
Placing Originals on the ADF
49
Placing Originals on the ADF for 2-Up Copying
51
Placing Originals on the Scanner Glass
51
Managing Contacts
53
Registering or Editing Contacts
53
Registering or Editing Grouped Contacts
53
Register Contacts on a Computer
54
Destination Setting Items
54
Registering Destinations as a Group
55
Exporting and Importing Contacts Using a Computer
56
Export the Contacts
56
Import the Contacts
56
Printing
58
Printing from the Control Panel
58
Printing JPEG Files from a Memory Device
58
Printing TIFF Files from a Memory Device
59
Menu Options for Memory Device
59
Tiff Settings
60
Printing from a Computer
61
Printing Basics - Windows
61
Printing Basics - Mac os X
63
Printing on 2-Sides
65
Printing Several Pages on One Sheet
67
Printing to Fit the Paper Size
68
Printing Multiple Files Together (for Windows Only)
70
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
71
Printing Using Advanced Features
77
Printing a Reduced or Enlarged Document
78
Printing Photos Using Epson Easy Photo Print
80
Printing from Smart Devices
80
Using Epson Iprint
80
Using Airprint
83
Canceling Printing
84
Canceling Printing - Control Panel
84
Canceling Printing - Windows
84
Canceling Printing - Mac os X
84
Copying
86
Copying Basics
86
Basic Menu Options for Copying
86
Advanced Menu Options for Copying
87
Scanning
89
Scanning Using the Control Panel
89
Scanning to a Network Folder or FTP Server
89
Scanning to an Email
91
Scanning to a Computer (Event Manager)
94
Scanning to a Memory Device
97
Scanning to the Cloud
99
Scanning to a Computer (WSD)
101
Scanning from a Computer
103
Scanning Using Epson Scan 2
103
Scanning from Smart Devices
106
Installing Epson Iprint
106
Scanning Using Epson Iprint
106
Scanning by Touching Smart Devices to the NFC Tag
107
Faxing
109
Setting up a Fax
109
Connecting to a Phone Line
109
Making Basic Fax Settings
112
Sending Faxes
116
Basic Fax Sending Operations
116
Various Ways of Sending Faxes
118
Sending a Fax from a Computer
120
Receiving Faxes
120
Setting Receive Mode
120
Various Ways of Receiving Faxes
121
Receiving Faxes Manually
121
Saving of Received Faxes
123
Saving Received Faxes on a Computer
126
Using Other Faxing Features
127
Printing Fax Report and List
127
Setting Security for Faxing
128
Menu Options for Fax Mode
128
Recipient
128
Fax Settings
128
More
130
Menu Options for Fax Settings
130
Check Fax Connection
131
Fax Setting Wizard
131
Receive Settings
131
Fax Output Settings
131
Print Settings
131
Report Settings
133
Basic Settings
133
Security Settings
134
Menu Options for User Settings
134
Menu Options for Inbox
135
Replacing Ink Cartridges and Other Consumables
136
Checking the Status of the Remaining Ink and the Maintenance Box
136
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel
136
Checking the Status of the Remaining Ink and the Maintenance Box - Windows
136
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os X
136
Ink Cartridge Codes
137
Ink Cartridge Handling Precautions
137
Replacing Ink Cartridges
140
Maintenance Box Code
140
Maintenance Box Handling Precautions
140
Replacing the Maintenance Box
141
Temporarily Printing with Black Ink
141
Temporarily Printing with Black Ink - Windows
142
Temporarily Printing with Black Ink - Mac os X
143
Conserving Black Ink When the Black Ink Is Low (for Windows Only)
143
Maintaining the Printer
145
Checking and Cleaning the Print Head
145
Checking and Cleaning the Print Head - Control Panel
145
Checking and Cleaning the Print Head - Windows
146
Checking and Cleaning the Print Head - Mac os X
146
Aligning the Print Head
146
Aligning the Print Head - Control Panel
147
Cleaning the Paper Path for Ink Smears
148
Cleaning the ADF
148
Cleaning the Scanner Glass
150
Saving Power
151
Saving Power - Control Panel
151
Menu Options for Settings
153
Menu Options for General Settings
153
Basic Settings
153
Printer Settings
154
Network Settings
156
Web Service Settings
157
Menu Options for Supply Status
158
Menu Options for Maintenance
158
Print Head Nozzle Check
158
Print Head Cleaning
158
Print Head Alignment
158
Ink Cartridge Replacement
159
Paper Guide Cleaning
159
Menu Options for Print Status Sheet
159
Configuration Status Sheet
159
Supply Status Sheet
159
Usage History Sheet
159
Menu Options for Print Counter
159
Menu Options for User Settings
160
Menu Options for Restore Default Settings
160
Menu Options for Firmware Update
160
Update
160
Notification
160
Network Service and Software Information
161
Epson Connect Service
161
Web Config
161
Running Web Config on a Web Browser
162
Running Web Config on Windows
162
Running Web Config on Mac os X
163
Windows Printer Driver
163
Restricting Settings for the Windows Printer Driver
164
Making Operation Settings for the Windows Printer Driver
164
Mac os X Printer Driver
165
Making Operation Settings for the Mac os X Printer Driver
165
Epson Scan 2 (Scanner Driver)
166
Epson Event Manager
166
PC-FAX Driver (Fax Driver)
167
FAX Utility
167
Epson Easy Photo Print
168
EPSON Software Updater
169
Epsonnet Config
169
Uninstalling Applications
170
Uninstalling Applications - Windows
170
Uninstalling Applications - Mac os X
171
Installing Applications
171
Updating Applications and Firmware
172
Updating the Printer's Firmware Using the Control Panel
172
Solving Problems
174
Checking the Printer Status
174
Checking Messages on the LCD Screen
174
Checking the Printer Status - Windows
175
Checking the Printer Status - Mac os X
175
Checking the Software Status
175
Removing Jammed Paper
176
Paper Does Not Feed Correctly
176
Paper Jams
177
Paper Feeds at a Slant
177
Several Sheets of Paper Are Fed at a Time
177
Original Does Not Feed in the ADF
177
Power and Control Panel Problems
178
Power Does Not Turn on
178
Power Does Not Turn off
178
Power Turns off Automatically
178
LCD Screen Gets Dark
179
Touch Screen Does Not Respond
179
Cannot Print from a Computer
179
When You Cannot Make Network Settings
180
Cannot Connect from Devices Even Though Network Settings Are no Problems
180
Checking the SSID Connected to the Printer
182
Checking the SSID for the Computer
182
Suddenly the Printer Cannot Print over a Network Connection
183
Connection
184
Cannot Print from an Iphone or Ipad
184
Printout Problems
184
Printout Is Scuffed or Color Is Missing
184
Banding or Unexpected Colors Appear
185
Colored Banding Appears at Intervals of Approximately 3.3 CM
185
Blurry Prints, Vertical Banding, or Misalignment
186
Print Quality Is Poor
186
Paper Is Smeared or Scuffed
187
Paper Is Smeared During Automatic 2-Sided Printing
188
Printed Photos Are Sticky
188
Images or Photos Are Printed in Unexpected Colors
189
Cannot Print Without Margins
189
Edges of the Image Are Cropped During Borderless Printing
189
The Position, Size, or Margins of the Printout Are Incorrect
190
Printed Characters Are Incorrect or Garbled
190
The Printed Image Is Inverted
190
Mosaic-Like Patterns in the Prints
191
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
191
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
191
An Image of the Reverse Side of the Original Appears in the Copied Image
191
The Printout Problem Could Not be Cleared
191
Other Printing Problems
192
Printing Is too Slow
192
Printing Slows down Dramatically During Continuous Printing
192
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8
192
Cannot Start Scanning
193
Scanned Image Problems
194
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass
194
Straight Lines Appear When Scanning from ADF
194
The Image Quality Is Rough
194
Offset Appears in the Background of Images
194
Text Is Blurred
195
Moiré Patterns (Web-Like Shadows) Appear
195
Cannot Scan the Correct Area on the Scanner Glass
195
Text Is Not Recognized Correctly When Saving as a Searchable PDF
196
Cannot Solve Problems in the Scanned Image
196
Other Scanning Problems
197
Scanning Speed Is Slow
197
Cannot Send the Scanned Image by Email
197
Scanning Stops When Scanning to Pdf/Multi-TIFF
197
Problems When Sending and Receiving Faxes
198
Cannot Send or Receive Faxes
198
Cannot Send Faxes
199
Cannot Send Faxes to a Specific Recipient
199
Cannot Send Faxes at a Specified Time
200
Cannot Receive Faxes
200
Cannot Save Received Faxes to a Memory Device
200
Memory Full Error Occurs
200
Sent Fax Quality Is Poor
201
Faxes Are Sent at the Wrong Size
201
Received Fax Quality Is Poor
202
Received Faxes Are Not Printed
202
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes
202
Other Faxing Problems
202
Cannot Make Calls on the Connected Telephone
202
Answering Machine Cannot Answer Voice Calls
203
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong
203
Other Problems
203
Slight Electric Shock When Touching the Printer
203
Operation Sounds Are Loud
203
The Date and Time Are Incorrect
203
Memory Device Is Not Recognized
204
Cannot Save Data to a Memory Device
204
Application Is Blocked by a Firewall (for Windows Only)
204
Is Displayed on the Photo Selection Screen
204
Appendix
205
Technical Specifications
205
Printer Specifications
205
Printable Area
205
Scanner Specifications
206
Interface Specifications
206
Fax Specifications
207
Network Function List
207
Wi-Fi Specifications
209
Ethernet Specifications
209
Security Protocol
210
Supported Third Party Services
210
External USB Device Specifications
210
Supported Data Specifications
210
Dimensions
211
Electrical Specifications
212
Environmental Specifications
213
System Requirements
213
Regulatory Information
214
Standards and Approvals
214
German Blue Angel
215
Restrictions on Copying
215
Transporting the Printer
215
Accessing an External USB Device from a Computer
217
Restricting Access to an External USB Device from a Computer
218
Using an Email Server
218
Configuring Mail Server
219
Email Server Setting Items
220
Checking an Email Server Connection
220
Where to Get Help
222
Technical Support Web Site
222
Contacting Epson Support
222
Before Contacting Epson
222
Help for Users in Europe
223
Help for Users in Australia
223
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Epson WF-3721 Specifications
General
Brand
Epson
Model
WF-3721
Category
All in One Printer
Language
English
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