Checking the network connection of the computer
Try accessing any website from your computer to make sure that your computer's network settings are correct. If
you cannot access any website, there is a problem on the computer. Check the network connection of the computer.
Related Information
& “Checking the SSID Connected to the Printer” on page 182
& “Printing a Network Connection Report” on page 33
&
“Messages and Solutions on the Network Connection Report” on page 34
& “Windows Printer Driver” on page 163
Suddenly the Printer Cannot Print Using a USB
Connection
❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
❏ Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this
manual.
Related Information
&
“Changing the Connection Method to a Computer” on page 38
Cannot Print from an iPhone or iPad
❏ Connect the iPhone or iPad to the same network (SSID) as the printer.
❏ Enable Paper Setup Auto Display in the following menus.
Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display
❏ Enable the AirPrint setting on Web Cong.
Related Information
& “Connecting to a Smart Device” on page 26
& “Web Cong” on page 161
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide
Solving Problems
184
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