If you wish to return the unit to us, please note the following:
1. The unit must be prepaid to our door. This means that you are responsible for all shipping charges,
including customs brokerage and duties. When a unit is shipped to us it must be cleared through
United States Customs by an authorized broker. You must make arrangements for this to be done.
Normally, your freight forwarder has a branch in the United States, which can handle this
transaction. We can arrange to clear incoming shipments for you.
If you want our assistance, you must notify us before shipping the unit for repair, giving full details of
the shipment, and including a minimum of $250.00 in US funds to cover the administrative and
brokerage expenses. Any balance will be applied to the repair charges or refunded. If a balance is due
to us, we will request a further prepayment.
2. All shipments will be returned to you collect. If this is impossible because of shipping regulations or
money is due us, we will request prepayment from you for the appropriate amount.
3. All funds must be in US dollars. Payment may be made by check drawn on any bank in the US, or by
telegraphic funds transfer to our bank. If you send US currency, be sure that it is sent by a method
you can trace, such as registered mail. If you wish to pay by Letter of Credit, be sure that it aords
sucient time for work to be performed and the L/C negotiated, and that it is free from restrictive
conditions and documentation requirements.
4. We reserve the right to substitute freight carriers. Although we will attempt to honor your request
for a specic carrier, it is frequently necessary to select a substitute because of diculties in
communication or scheduling.
This warranty gives you specic legal rights and you may also have other rights, which vary from
location to location.
8. Safety and Warranty
Copyright © 2021, Eventide Inc.
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