EXFO FTB-1v2 Pro - Page 341

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Troubleshooting

FTB-1v2 and FTB-1v2 Pro 329

Restoring Your Unit to Normal Operation

7. Under Choose an option, tap Troubleshoot.

8. Tap Platform Imaging Utility to display the corresponding application.

Main Page

Table of Contents3
Regulatory Information7
Introducing the FTB-1V2 and FTB-1V2 Pro13
Working with FTB and Ftbx Modules20
LED Indicators Description22
Function Buttons Description24
Power Sources25
Automatic Fan Speed Management25
Software Options for Your Unit26
Product Registration27
Technical Specifications27
Conventions28
Safety Information29
Other Safety Symbols on Your Unit31
Laser Safety Information32
Electrical Safety Information33
Getting Started with Your Unit39
Inserting and Removing Ftbx Test Modules39
Attaching and Removing FTB Test Modules45
Positioning Your Unit51
Turning on Your Unit52
Turning off Your Unit53
Configuring Your Unit at First Startup59
Accessing and Exiting Mini Toolbox X61
Starting Module Applications62
Understanding Module Statuses63
Using the On-Screen (Virtual) Keyboard65
Working with Windows 8.1 Pro or Windows Embedded 8 Standard66
Right-Clicking with the Touchscreen68
Installing or Upgrading EXFO Applications69
Activating Software Options71
Installing Third-Party Software on Your Unit74
Protecting Your Unit with an Antivirus Software74
Securing Your Unit Using the Kensington Lock75
Using a Keyboard, Mouse or Other USB Devices76
Inserting and Removing Microsd Cards78
Working with Bluetooth Devices81
Setting up Your FTB-1V2 and FTB-1V2 Pro83
Adjusting Brightness83
Adjusting Speaker and Microphone Volume84
Customizing the Right-Click Feature90
Enabling or Disabling the Automatic Logon94
Selecting the Startup Applications98
Configuring Network Printers100
Selecting the Language of Operation102
Setting Date and Time Formats111
Adjusting the Date, Time and Time Zone113
Configuring the Power Management Options116
Setting Mini Toolbox X Behavior126
Configuring the Internet Options128
Getting Ready to Retrieve Geolocation Information131
Configuring Parameters Via Windows Mobility Center136
Setting Other Parameters137
Working with Your Unit139
Printing Documents139
Viewing PDF Files140
Taking Screen Captures141
Browsing the Web142
Accessing the Internet with a Mobile Broadband USB Modem Key143
Retrieving the GPS Location of Your Unit145
Managing Favorites148
Using the Calculator156
Using the Text Editor156
Accessing Other Tools157
Using the Optional Built-In Power Meter and VFL159
Inspecting Fibers with a Probe161
Managing Data163
Viewing Disk Space and Managing Files164
Transferring Data Via the Bluetooth Technology165
Connecting to a Wireless Network172
Using the USB to RS-232 Adapter175
Freeing up Disk Space with the Disk Cleanup Utility181
Enabling or Disabling the Wireless Communication185
Connecting to a VPN from Your Unit190
Accessing Your Unit Remotely197
Working with Remote Desktop198
Working with VNC208
Adding Exceptions to the Firewall216
10 Testing Network Connections221
Performing a Ping Test221
Performing a Trace Route Test224
Exporting the Results226
11 Preparing for Automation227
Linking Units with the Ethernet Port229
Linking Units Using a Serial Port229
Getting Optimum Performance from Your Unit230
Changing Communication Settings232
Configuring DCOM Access to Your Unit237
Configuring Your Instruments260
Using Your Unit and Modules in an Automated Test Environment267
Standard Status Data Structure268
Bits269
Mnemonics269
SCPI Command Structure272
Consulting Data Types275
Writing Remote Control Code276
Error Message Format277
Monitoring Remote Commands278
13 Maintenance283
Cleaning Detector Ports284
Cleaning VFL-Type Connectors285
Cleaning the Touchscreen286
Battery Safety Recommendations286
Recharging the Batteries287
Modifying the Low-Battery Thresholds289
Replacing the Battery (All Models Except High-Power Dual Carrier)294
Replacing the Batteries (High-Power Dual Carrier)299
Installing or Removing the Power Meter and VFL305
Managing Windows Updates312
Recycling and Disposal316
14 Troubleshooting317
Solving Common Problems317
Power on (PON)317
Restoring Your Unit to Normal Operation325
Accessing the Online Documentation359
Contacting the Technical Support Group361
Viewing System Information362
Retrieving Network Interfaces Information364
Transportation368
15 Warranty369
General Information369
Liability370
Exclusions371
Certification371
Service and Repairs372
EXFO Service Centers Worldwide373
A Data Types375
Applicable Data Types for Input-IEEE 488.2376
Applicable Data Types for Output -IEEE 488.2385
Applicable Data Types for Input-SCPI395
Special Numeric Values Received on Output396
BIEEE 488.2 and Specific Command Reference397
IEEE 488.2 Commands-Quick Reference397
IEEE 488.2 Required Commands398
User Request (URQ)400
Specific Commands-Quick Reference418
Specific Commands419
CSCPI-Based Errors441
Execution Error (EXE)445
Query Error (QYE)454
Operation Complete (OPC)455
DCOM Properties and Events457
Activex (COM/DCOM)-Quick Reference458
Properties459
Events466
E Communicating through TCP/IP over Telnet467
Executing SCPI Commands over Telnet467
Accessing Modules473
Internal Commands of the TCP/IP over Telnet Protocol475
Index487

EXFO FTB-1v2 Pro - Page 341

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