What to do if the Fluidigm CyTOF XT LED status panel is not lit?
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Gary JordanAug 5, 2025
If the LED status panel isn't lit, it indicates a power issue. First, ensure the system power cord is fully inserted into the power source. If the problem persists, contact your facilities department to check for power interruptions. Also, check the system power circuit breakers (black) on the right side of the instrument and switch it on if it's off.
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Matthew JonesAug 11, 2025
Why does Fluidigm CyTOF XT plasma not ignite or stay lit?
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Richard NorrisAug 11, 2025
Several factors can prevent the plasma from igniting or staying lit. Start by checking the RFG power circuit breaker (red) on the right side of the instrument and switch it on. Also, verify with the vendor that argon (with purity ?99.996%) is being supplied to the instrument. Ensure that the argon supply is steady and proper argon pressure is maintained by checking the argon regulator on the tank (approximately 80 psi). If using a liquid argon tank, ensure the pressure build valve is open. Finally, check the exhaust flow reading in the CyTOF Software: Instrument Configuration > Plasma and RFG > Gases> Exhaust Flow Rate (cfm) = 80 ± 10%. Ensure proper and consistent exhaust by checking with your laboratory facilities manager.
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Aaron GreerAug 17, 2025
What to do if Fluidigm Laboratory Equipment loses communication with the computer?
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Anthony LongAug 17, 2025
If communication is lost between the instrument and the computer, first, unplug the thunderbolt connection from the back of the computer and plug it back in. If that doesn't work, power off both the instrument and the computer for at least 10 seconds before powering them back on.
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Cindy MoodyAug 23, 2025
What to do if the Fluidigm Laboratory Equipment has failures in automated tuning?
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David GarciaAug 23, 2025
If automated tuning fails, it could be due to insufficient signal during tuning. Check that EQ™ Six Element Calibration Beads (EQ6) beads are loaded in the correct location in the carousel. Add or replace the beads if needed, and vigorously shake the bottle of EQ6 beads before transferring them to the tube.
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hernandezjasonAug 28, 2025
What to do if Fluidigm CyTOF XT Laboratory Equipment has no/poor vacuum?
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James JonesAug 28, 2025
If there is no or poor vacuum, check the right side of the instrument to ensure that the Vacuum button is illuminated. This ensures that the vacuum pumps are turned on.