14 Problem Solving
464
Problem Solving
14
027-502
O O [Cause] Failed to log into the POP3 server when using the POP3
protocol.
[Remedy] Confirm whether the user name and password used in the
POP3 server are correct on CentreWare Internet Services.
027-503
O O [Cause] An POP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-504
O O [Cause] A SMTP server error occurred.
[Remedy] Execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
027-513
O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because access to the SMB server was not
permitted.
When the server is Macintosh, a folder with the same
name as the specified file name may exist on the server.
[Remedy] Change the settings so that a file or a folder can be read
and written at the save location.
When the server is Macintosh, change the folder name on
the server, or the name of the file to be transferred.
027-514
O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because an error has been occurred
between the SMB server and the DNS server.
[Remedy] Check the following conditions:
z
The SMB server is connected to the DNS server.
z
The SMB server name is registered on the DNS server.
027-515
O [Cause] The machine failed to transfer data using SMB of the Scan
to PC service because an error has been occurred.
[Remedy] Take the following measures:
z
Set the DNS server address.
z
Set the target SMB server address using IP address.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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