14 Problem Solving
494
Problem Solving
14
Paper Jams in Top Left Cover A
The following describes how to clear paper jams occurring in the top left cover.
Important • Do not touch the black film like the transfer belt inside the top left cover when you remove
the jammed paper because images might be shifted on the transfer belt. If you touch the
belt, the image quality might be deteriorated or the belt may be damaged and need
replacement.
1 Open Tray 5 (1), and then while lifting up the
release lever (2) gently open the top left
cover (3).
2 If you can see the edge of the jammed paper
on the output tray, pull the paper straight
from the exit area.
Note • Toner may adhere on the transfer roller,
but the image quality will not be affected.
3 Remove the jammed paper.
Note • If the paper is torn, make sure no piece of
paper remains inside the machine.
4 If paper is jammed in the fuser unit, gently
remove the paper to avoid it to be torn.
Important • The fuser unit is extremely hot. Do not
touch the fuser unit as it may result in
burn injury.
5 Push the center of the top left cover and close the cover gently, and then close Tray 5.