10 Contents
Setting the Time for the Power Saver Mode.............................................. 342
Resetting to Factory Defaults .................................................................... 343
Using the Numeric Keypad........................................................................ 344
Entering Characters (DocuPrint CM215 f/CM215 fw Only) .......... 345
Deleting Numbers or Names ........................................................ 346
10 Troubleshooting ....................................................................... 347
Clearing Jams............................................................................................ 348
Avoiding Jams .............................................................................. 349
Identifying the Location of Paper Jams......................................... 350
Clearing Paper Jams From the ADF (DocuPrint CM215 f/CM215 fw
Only)..................................................................................... 351
Clearing Paper Jams From the Front of the Printer...................... 355
Clearing Paper Jams From the Rear of the Printer ...................... 356
Clearing Paper Jams From the Center Output Tray ..................... 358
Jam Problems............................................................................... 361
Basic Printer Problems.............................................................................. 362
Display Problems....................................................................................... 363
Printing Problems ...................................................................................... 364
Print Quality Problems............................................................................... 366
The Output Is Too Light ................................................................ 367
Toner Smears or Print Comes Off/Stain on Back Side................. 368
Random Spots/Blurred Images..................................................... 369
The Entire Output Is Blank............................................................ 370
Streaks Appear on the Output ...................................................... 371
Pitched Color Dots........................................................................ 372
Vertical Blanks .............................................................................. 373
Mottle ............................................................................................ 374
Ghosting ....................................................................................... 375
Fog................................................................................................ 376
Bead-Carry-Out (BCO) ................................................................. 377
Auger Mark ................................................................................... 378
Wrinkled/Stained Paper ................................................................ 379
The Top Margin Is Incorrect.......................................................... 380
Color Registration Is out of Alignment .......................................... 381
Protrudent/Bumpy Paper .............................................................. 382
Copy Problem............................................................................................ 383
Copy Quality Problems.............................................................................. 384
Adjusting Color Registration ...................................................................... 385
Performing Auto Correct ............................................................... 386
Printing the Color Registration Chart ............................................ 387
Determining Values ...................................................................... 388
Entering Values ............................................................................ 389
Fax Problems (DocuPrint CM215 f/CM215 fw Only) ................................. 390
Scanning Problems ................................................................................... 392
Scan Driver/Printer Utility Problems .......................................................... 395