Troubleshooting 375
Ghosting
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorised dealer.
Problem Action
The printed result has ghosting. Adjust the transfer bias.
1 Launch the Printer Setting Utility, and click Chart Print on the
Diagnosis tab.
2 Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
3 Click BTR Refresh Mode on the Printer Maintenance tab.
4 Select the check box next to On, and then click the Apply New
Settings button.
5 Click Chart Print on the Diagnosis tab.
6 Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
The print media surface may be uneven. Try changing the paper type
setting in the print driver. For example, change Plain to Lightweight
Cardstock. The following procedure uses the Windows print driver as
an example.
1 On the Paper/Output tab in Printing Preferences of the print
driver, change the Paper Type setting.
Adjust the temperature of the fusing unit.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on
the Printer Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your
printing media.
3 Click the Apply New Settings button.
If you use non-recommended print media, use the print media
recommended for the printer.
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