User Guide
164
7.4 Getting Help
7.4.1 Operator Panel Messages
The operator panel provides you with information and troubleshooting help. When an error or warning condition
occurs, the operator panel displays a message informing you of the problem. See "Understanding Printer
Messages (P.92)."
7.4.2 Obtaining the Product Information
Obtaining the Latest Software
The latest software can be obtained by downloading it from our web site.
The following procedure uses Windows
®
7 and Windows
®
10 as examples.
• The communication fee shall be borne by users.
1.
Click [Start] > [Devices and Printers].
For Windows
®
10, right-click the Start button, and then click [Control Panel] > [Hardware and Sound] >
[Devices and Printers].
2.
Right-click the printer, and then select [Printer properties].
3.
Select the [Configuration] tab, and then click [About].
4.
Click [Fuji Xerox Web Site].
Your web browser launches and our web site is displayed.
5.
Follow the instructions on the web site, and then download the desired software.
• The URL of the download service page is as follows: http://www.fujixeroxprinters.com/
• For the latest information about the software features, see the help of the software.
Updating the Printer's Firmware
Our web site provides a program that allows you to update the printer's firmware (software embedded within
the printer) from your computer. The latest firmware and updating program can be downloaded from the
following URL:
http://www.fujixeroxprinters.com/
Follow the instructions on the web site, and then download the desired firmware or updating program.
• The communication fee shall be borne by users.
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