Gasboy Islander Prime User Manual

Troubleshooting 8.6 FuelPoint
Page 94 MDE-5411A ForeHB Islander Prime Installation Manual · October 2018
8.6 FuelPoint
The following table describes the printer troubleshooting procedure and appropriate corrective
actions (see Table 29):
Table 29: FuelPoint Troubleshooting
Fault Probable Cause Checks Corrective Action
FuelPoint does not Power Up
OrPAY1000 is off internal
LEDs are of
f.
No power • Check that unit is
getting 220/110Vac
from mains.
• Check that power is
going to the cor
rect
terminals on the unit.
Apply power to the unit.
Loose cable • Check power cable &
soc
ket.
• Check if power wires
a
re loose in the
terminal block.
• Check that all wires
are
firmly connected
on the terminal block.
Firmly insert all connecters into
their sockets.
Power switch is off. Turn on power switch.
Bad power supply Check that power supply
in and out w
ires are firmly
connected.
Replace power supply.
CPU board is off. Power to CPU Check that the power wire
from
main board J13 is
connected.
Connect the wire from J13 to DFI
CPU board.
Replace CPU.
CommVerter board is off. Power to the board Power harness from main
boar
d J23 is connected.
Connect harness from J23 to
commVerter board.
Replace commVerter board.
OrPAY1000 is off, and internal
devices are on.
Power wire Check power cable from
main board
J4 is
connected.
Connect harness from J4.
Replace OrPAY1000.
No Communication from Outside PC to the nOrCU
Can't communicate with
nOrCUo
r other devices. No
ping.
LAN cables are
loo
se.
Check that all LAN cables
are firmly connected.
Bad 5-port LAN
sw
itch
Check whether the LEDs
on the board are 
on/blinking.
If LEDs are not on: Replace
switch board.
If LEDs are on: Check connection
betwee
n the PC and the CPU
directly using a LAN cable.
Bad CPU Check network setup. Replace CPU.
Adapt network setup to Prime
networ
k setup.
No Communication to Devices (Pumps, OrTR, etc.)
None of the devices
co
nnected are able to
communicate with the CPU.
Cable Check LAN cables:
• From CPU to LAN
swi
tch
•
From OrPAY1000 to
•LAN switch
• From main board
ETH
1/2 to LAN switch
• From LAN to PC
• From com card to LAN
swi
tch
• From com card to
main board
J23
Replace cable/harness.

Gasboy Islander Prime Specifications

General

Brand	Gasboy
Model	Islander Prime
Category	Control Systems
Language	English