Troubleshooting: Fault analysis
6-2 Dash 3000/4000/5000 2000966-542D
Fault analysis
Overview
The symptoms and solutions in this chapter represent only a few of the 
faults that you may encounter and are not intended to cover every 
possible problem that may occur.
A systematic approach to the diagnosis of problems as well as a general 
understanding of the architecture, both hardware and software, of the 
patient monitor are essential to ensure successful troubleshooting of a 
device. GE recommends formal service training before repairs are 
attempted. These troubleshooting procedures combined with training 
provide the service technician with skills necessary to service and repair 
a patient monitor in the event of a malfunction.
Required tools or equipment
 Standard set of hand tools
 Patient simulator with cables
 Digital multimeter
Problems
Before starting any detailed troubleshooting, complete a thorough visual 
inspection of the following.
 All cable connections secure?
 Devices properly powered?
 Connected to a proper power source?
Problem Possible reason Solution
General 
The unit is plugged in, but it does not 
switch to AC from battery power.
 The output voltage of the power 
supply is inadequate for the 
processor PCB to recognize.
 Perform “Power outlet test” on page 8-5 to confirm 
AC power.
 Replace the power supply.
 Replace the processor/power management 
assembly.
Alarm audio 
Audio does not sound.
Go to the Alarm Help Menu and select 
“Crisis.” Listen for the three-beep 
audio.
 The speaker cable is loose or 
disconnected.
 Restore the cable connections.
 The speaker failed.  Replace the speaker.
 The audio circuit on the processor 
PCB failed.
 Replace the Replace the processor/power 
management assembly.
Waveform display 
 Patient cables are bad.
 The acquisition PCB, DAS Assembly 
or power supply PCB failed.
 Perform appropriate sections of the “Functional 
Checkout procedures” on page 8-20 depending on 
the waveform problem.