VRC2000 Installation and Operations Manual Page 23
Technical or Setup Assistance
Telephone: 800.945.7730 (USA) or 801.975.7200 (worldwide) • Worldwide Web @ http://www.gentner.com
Message Only Function
In either the phone voice or radio voice output configuration, the message-
only function for the outbound telephone number can be enabled. The
message-only function will allow the VRC2000 to call a number and only
leave a message to return the call. With the message-only function enabled,
the VRC2000 will wait until a call is answered (or until the 20-second
timeout period), state the programmed system identifier, and say
• PLEASE RETURN CALL.
This allows the VRC2000 to call you directly and request a call back, or the
VRC2000 can call and leave this message on your answering machine. In
either case, the VRC2000 will only leave a message; you cannot gain access
to the system without returning the call and properly entering the appropriate
access code. The message-only function is ideal for engineers who depend on
a telephone pager for alarm notifications.
If the message-only function is disabled, the call does not need to be
returned; the VRC2000 will call the outbound telephone number and
immediately allow an access code to be entered and commands to be issued.
Outbound Call Sequence
When an alarm condition is present, the VRC2000 will keep dialing
outbound telephone numbers until corrective action is taken. The VRC2000
will dial each of the enabled outbound telephone numbers stored in memory
until the alarm(s) is cleared.
The unit will pause for one minute between each outbound call in the
sequence, allowing time to make an incoming call to the VRC2000. The unit
will also pause for 10 minutes after the last call in the sequence before
beginning the sequence over again.
OUTBOUND CALL SEQUENCE NOTE:
If an alarm is programmed to call one specific number, and that alarm is the
oldest alarm that has been recognized by the VRC2000, the unit will call that one
specific number once every minute until that alarm has been cleared. It will not
pause for 10 minutes at any time.
Number Disabling
Each of the programmed outbound telephone numbers can be enabled/
disabled. This allows all five numbers to be programmed but, if someone
goes on vacation, that particular outbound telephone number can be disabled
until that person returns.
However, be cautious when disabling outbound telephone numbers. If the
VRC2000 is programmed to dial a particular number when an alarm
condition is present, if the number is disabled, verify that the VRC2000 can
always call at least one enabled outbound telephone number on each alarm
set up.
Auto-Logging and Alarm Logging
To use the VRC2000 for auto-logging and alarm logging functions, at least
one outbound telephone number should be programmed for phone modem or
radio modem output. Gentner Communications recommends that outbound
telephone number 1 be set for modem output. This will ensure that alarms
are logged before they are cleared.
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