HIKVISION AXHub User Manual

90 pages

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AX Security Control Panel

UD11739B

Questions and Answers:

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nmcgeeSep 3, 2025
Why failed to send test mail from HIKVISION AXHub Control Panel?
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  Cassandra GarzaSep 3, 2025
  If your HIKVISION Control Panel fails to send test mail, you should check and edit the mailbox configuration information.
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Katherine HaleSep 1, 2025
Why Hik-Connect is offline on HIKVISION AXHub Control Panel?
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  lewisstevenSep 1, 2025
  If Hik-Connect is offline on your HIKVISION Control Panel, it indicates an error in the panel's network configuration, preventing access to the extranet.
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Nicholas JensenAug 31, 2025
Why alarm information is not reported to APP/ 4200/Alarm Center from HIKVISION AXHub Control Panel?
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  Monica BrownAug 31, 2025
  If your HIKVISION Control Panel is not reporting alarm information to the app, 4200, or the alarm center, make sure that the "alarm and tamper-proof notice" is enabled in the settings.
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Andrew MaynardAug 29, 2025
How to fix IP conflict on HIKVISION Control Panel?
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  Eric NorrisAug 29, 2025
  To resolve an IP conflict with your HIKVISION Control Panel, use the ping command to find the currently available IP address. Then, change the panel's IP address and log in again.
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enelsonAug 27, 2025
What to do if failed to add device on APP for HIKVISION Control Panel?
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  Barbara ReedAug 28, 2025
  If you're having trouble adding a device on the app for your HIKVISION Control Panel, check the web page to see if Hik-Connect is offline. This could be the reason for the failure.
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Jennifer HallAug 26, 2025
Why failed to send mails to Yahoo from HIKVISION AXHub Control Panel?
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  ayalamichaelAug 26, 2025
  If your HIKVISION Control Panel is failing to send emails to Yahoo, the security level of your mailbox might be too high. To resolve this, access your Yahoo mail account settings and enable the "less secure sign-in" option.
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Paul RussellAug 25, 2025
Why failed to send mails to QQ or Foxmail from HIKVISION AXHub?
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  Gregory LivingstonAug 25, 2025
  If you are experiencing issues with your HIKVISION Control Panel failing to send emails to QQ or Foxmail, it may be due to an incorrect QQ account or password. Ensure that you are using the correct password required for QQ account login, as it may differ from your normal login password. Also, verify that SMTP login permission is enabled for your account.
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Stephanie MartinAug 22, 2025
What to do if HIKVISION AXHub Control Panel web page is not accessible?
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  Austin WadeAug 22, 2025
  If your HIKVISION Control Panel's web page is not accessible, first check if the network cable is properly connected and that the panel's network connection is functioning correctly. Also, verify if the panel port has been modified; if so, add the correct port to the web address to regain access.