141
Troubleshooting
10.2 Troubleshooting
• If damage is suspected, read the "Troubleshooting" section to
remedy the problem. If this does not help you, contacting your
authorized Hioki distributor or reseller.
Before returning the instrument for repair
If the instrument is not operating correctly, check the following:
Error Cause Solution
Nothing is
displayed on
the screen even
after the power
key is pressed.
The instrument’s
batteries are
exhausted.
Replace them with
fresh ones. (p. 37)
The batteries have
been inserted
incorrectly.
Reinsert the batteries
correctly. (p. 37)
Zero adjustment
cannot be
performed.
The display
shows the [Err]
segments.
The fuse has blown. Replace it with a new
fuse. (p. 147)
The 9772 Pin Type
Lead has been short-
circuited in an incorrect
way.
Insert the test lead,
with the marked
(engraved) side facing
you, into the holes of
the zero-adjustment
board. (p. 51)
The
Ω
or V
key became
inoperable.
The comparator
function has been
enabled.
Use the COMP key to
disable the comparator
function.
The MEMORY
key is not
responsive to
to the user’s
actions.
The display does not
freeze the measured
values.
Use the HOLD key to
freeze the measured
data.
HIOKI BT3554F961-00HIOKI BT3554F961-00
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