Honeywell XNX - Warranty Statement; Warranty Conditions

XNX Universal Transmitter
Appendix C - Warranty
192
Warranty Statement
AllproductsaredesignedandmanufacturedtothelatestinternationallyrecognizedstandardsbyHoneywellAnalyticsunderaQuality
ManagementSystemthatiscertiedtoISO9001�
TheXNX
®
UniversalTransmitteriswarrantedbyHoneywellAnalytics(hereinreferredtoas‘HA’)tobefreefromdefectsinmaterialor
workmanshipundernormaluseandservicefor:
Device Warranty Terms
XNX Universal Transmitter
(excludesconsumables)
36 monthsfromdateofshipmenttobuyer
XNX Electrochemical Sensors
(PartNumberXNX-XS****)
Multi-Purpose Detector (MPD)
12 monthsfromdateofcommissioningbyanapprovedHoneywellAnalyticsrepresentative
or
18 monthsfromdateofshipmentfromHoneywellAnalytics,whicheverissooner
Serviceintheeldoratthecustomer’spremisesisnotcoveredunderthesewarrantyterms�Timeandtravelexpensesforon-sitewarranty
serviceswillbechargedatHoneywellAnalytics’normalbillingrates�ContactyourHoneywellAnalyticsServiceRepresentativeforinformation
onServiceContracts�
Warranty Conditions
1� TheHoneywellAnalytics(HA)LimitedProductWarrantyonlyextendstothe
saleofnewandunusedproductstotheoriginalbuyerwherepurchased
fromHAorfromaHAauthorizeddistributor,dealerorrepresentative�Not
coveredare:consumableitemssuchasdry-cellbatteries,ltersandfuses
orroutinereplacementpartsduetothenormalwearandtearoftheproduct;
anyproductwhichinHA’sopinionhasbeenaltered,neglected,misusedor
damagedbyaccidentorabnormalconditionsofoperation,handling,useor
severesensorpoisoning;defectsattributabletoimproperinstallation,repairby
anunauthorizedpersonortheuseofunauthorizedaccessories/partsonthe
product
2� AnyclaimundertheHAProductWarrantymustbemadewithinthewarranty
periodandassoonasreasonablypossibleafteradefectisdiscovered�Ifa
Warrantyclaimisbeingsoughtitistheresponsibilityofthebuyertoobtaina
ServiceEventnumber(SE#)fromHAandifpracticalreturntheproductclearly
markedwiththeSE#andafulldescriptionofthefault�
3� HA,atitssolediscretion,mayelecttosendreplacementgoodstobuyerprior
toreceiptofthedefectivegoods�Buyeragreestoreturndefectivegoodswith
in30daysortopayforthereplacementgoods�
4� Buyerisresponsiblefortransportationcostsfromthebuyer’slocationtoHA�
HAisresponsiblefortransportationcostsfromHA’slocationtothebuyer�
5� Ifinthecaseofaxedinstallationorwhenitisnotpracticaltoreturnthe
product,thebuyershouldsubmitaclaimtoHAServiceDepartment�Aservice
engineerwillattendonsiteonadayratebasis�Whereavalidwarrantyclaim
isidentied,thefaultyproductwillberepairedorreplacedfreeofcharge�A
warrantyclaimwillbeacceptedifallconditionscontainedwithinthisWarranty
aremet�
6� When,intheopinionofHA,awarrantyclaimisvalid,HAwillrepairorreplace
thedefectiveproductfreeofchargeandsenditoranyreplacementback
tothebuyer�If,intheopinionofHAthewarrantyclaimisnotvalid,HAwill,
attheoptionofthebuyer,returntheunitunalteredatthebuyer’sexpense,
repairtheunitatthethenprevailingrates,replacetheunitwithanappropriate
replacementitematthethenprevailingprice,ordiscardtheunit�HAreserves
therighttochargeforanyattendancebyitsserviceengineerattheusual
ratesinforceatthetimetheclaimwasreceived�
7� InnoeventshallHA’sliabilityexceedtheoriginalpurchasepricepaidbythe
buyerfortheproduct�
Consumer Claims
IfyoupurchasedyourHAproductasaconsumer,theabovewarrantyconditionsdo
notaffectyourrightsunderanyapplicableconsumerprotectionlegislation�
HoneywellAnalyticsreservestherighttochangethispolicyatanytime�Contact
HoneywellAnalyticsforcurrentwarrantyinformation�