HP DesignJet T1700dr User Manual

15 Troubleshooting print-quality issues ............................................................................................................................................. 130
General advice ...................................................................................................................................................................... 131
Horizontal lines across the image (banding) ................................................................................................................... 131
Whole image is blurry or grainy ......................................................................................................................................... 132
Paper is not at .................................................................................................................................................................... 133
Print is scued or scratched ............................................................................................................................................... 133
Ink marks on the paper ....................................................................................................................................................... 133
Black horizontal lines on yellow background .................................................................................................................. 134
Black ink comes o when you touch the print ................................................................................................................ 134
Edges of objects are stepped or not sharp ...................................................................................................................... 135
Edges of objects are darker than expected ..................................................................................................................... 135
Horizontal lines at the end of a cut sheet print .............................................................................................................. 135
Vertical lines of dierent colors ......................................................................................................................................... 135
White spots on the print ..................................................................................................................................................... 136
Colors are inaccurate ........................................................................................................................................................... 136
Colors are fading .................................................................................................................................................................. 137
Image is incomplete (clipped at the bottom) .................................................................................................................. 137
Image is clipped ................................................................................................................................................................... 137
Some objects are missing from the printed image ........................................................................................................ 138
Lines are too thick, too thin or missing ............................................................................................................................ 138
Lines appear stepped or jagged ........................................................................................................................................ 139
Lines print double or in the wrong colors ........................................................................................................................ 139
Lines are discontinuous ...................................................................................................................................................... 140
Lines are blurred .................................................................................................................................................................. 140
Line lengths are inaccurate ................................................................................................................................................ 141
Image Diagnostics Print ...................................................................................................................................................... 141
If you still have a problem .................................................................................................................................................. 143
16 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 144
Cannot insert an ink cartridge ........................................................................................................................................... 145
Ink cartridge status messages .......................................................................................................................................... 145
Cannot insert a printhead ................................................................................................................................................... 145
Front panel recommends reseating or replacing a printhead ...................................................................................... 145
Clean the printheads ........................................................................................................................................................... 146
Clean the printhead drop detector .................................................................................................................................... 147
Align the printheads ............................................................................................................................................................ 149
Printhead status messages ............................................................................................................................................... 151
17 Troubleshooting general printer issues ......................................................................................................................................... 152
Printer does not print .......................................................................................................................................................... 153
Front panel fails to initialize ............................................................................................................................................... 153
Printer seems slow .............................................................................................................................................................. 153
Communication failures between computer and printer .............................................................................................. 154
Cannot access the Embedded Web Server ...................................................................................................................... 154
vi ENWW

HP DesignJet T1700dr Specifications

General

Color	Yes
Printing colors	Cyan, Grey, Magenta, Matte black, Photo black, Yellow
Print technology	Thermal inkjet
Maximum resolution	2400 x 1200 DPI
Number of print cartridges	6
Page description languages	HP-GL/2, PDF 1.7, PostScript 3, TIFF, URF
Print speed (normal quality, A1)	116 pph
Accuracy	0.1 %
Media thickness	0.8 mm
Roll top margin	3 mm
Maximum print size	1118 x 1676 mm
ISO A-series sizes (A0...A9)	A0, A1, A2, A3, A4
Wi-Fi	-
USB 2.0 ports quantity	0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Sustainability certificates	ENERGY STAR
Package depth	770 mm
Package width	1955 mm
Package height	710 mm
Package weight	128000 g
Storage temperature (T-T)	-25 - 55 °C
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Power consumption (off)	0.1 W
Power consumption (standby)	24 W
Power consumption (typical)	100 W
Storage media	HDD
Internal storage capacity	500 GB
Sound power level (standby)	5 dB

Weight and Dimensions

Depth	695 mm
Width	1802 mm
Height	998 mm