HP DesignJet T1700dr - Page 6

15 Troubleshooting print-quality issues ............................................................................................................................................. 130
General advice ...................................................................................................................................................................... 131
Horizontal lines across the image (banding) ................................................................................................................... 131
Whole image is blurry or grainy ......................................................................................................................................... 132
Paper is not at .................................................................................................................................................................... 133
Print is scued or scratched ............................................................................................................................................... 133
Ink marks on the paper ....................................................................................................................................................... 133
Black horizontal lines on yellow background .................................................................................................................. 134
Black ink comes o when you touch the print ................................................................................................................ 134
Edges of objects are stepped or not sharp ...................................................................................................................... 135
Edges of objects are darker than expected ..................................................................................................................... 135
Horizontal lines at the end of a cut sheet print .............................................................................................................. 135
Vertical lines of dierent colors ......................................................................................................................................... 135
White spots on the print ..................................................................................................................................................... 136
Colors are inaccurate ........................................................................................................................................................... 136
Colors are fading .................................................................................................................................................................. 137
Image is incomplete (clipped at the bottom) .................................................................................................................. 137
Image is clipped ................................................................................................................................................................... 137
Some objects are missing from the printed image ........................................................................................................ 138
Lines are too thick, too thin or missing ............................................................................................................................ 138
Lines appear stepped or jagged ........................................................................................................................................ 139
Lines print double or in the wrong colors ........................................................................................................................ 139
Lines are discontinuous ...................................................................................................................................................... 140
Lines are blurred .................................................................................................................................................................. 140
Line lengths are inaccurate ................................................................................................................................................ 141
Image Diagnostics Print ...................................................................................................................................................... 141
If you still have a problem .................................................................................................................................................. 143
16 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 144
Cannot insert an ink cartridge ........................................................................................................................................... 145
Ink cartridge status messages .......................................................................................................................................... 145
Cannot insert a printhead ................................................................................................................................................... 145
Front panel recommends reseating or replacing a printhead ...................................................................................... 145
Clean the printheads ........................................................................................................................................................... 146
Clean the printhead drop detector .................................................................................................................................... 147
Align the printheads ............................................................................................................................................................ 149
Printhead status messages ............................................................................................................................................... 151
17 Troubleshooting general printer issues ......................................................................................................................................... 152
Printer does not print .......................................................................................................................................................... 153
Front panel fails to initialize ............................................................................................................................................... 153
Printer seems slow .............................................................................................................................................................. 153
Communication failures between computer and printer .............................................................................................. 154
Cannot access the Embedded Web Server ...................................................................................................................... 154
vi ENWW