HP StoreEver MSL2024 Service Manual

Main error code descriptions
Table 31 Main error codes
Details and solutionDescriptionError code
Power-cycle the unit and retry the operation.Cannot initialize bar code reader80
No response from bar code reader81
• Power-cycle the unit and retry the operation.
• Update the firmware to the latest version.
Power-cycle the unit and retry the operation.No response from EEPROM on robotic controller82
Robotic controller generic problem83
• Power-cycle the unit and retry the operation.
• If the library robotics OR library controller
were just replaced, update the firmware to
the latest version.
• If this error occurs right after a firmware
update, update the firmware again — the
robotics firmware might not have been
properly updated the first time.
CAUTION: Never replace the library robotics
and library controller at the same time. Critical
library identification data will be lost.
Setting of gripper
1
motor parameters failed84
• Power-cycle the unit and retry the operation.
Setting of slider
2
motor parameters failed85
• If the robotics have been replaced, update
the firmware. (MSL8048 and MSL8096 only).
Setting of elevator
3
motor parameters failed86
• Update the firmware to the latest version.
Setting of rotation
4
motor parameters failed87
Setting of sled
5
motor parameters failed88
154 Troubleshooting

HP StoreEver MSL2024 Specifications

General

Dimensions (WxDxH)	87 x 480 x 806 mm
Media type	Tape Cartridge
Form factor	2U
Product type	Storage auto loader & library
Standard interfaces	Serial Attached SCSI (SAS)
Number of slots (max)	24
Storage media types supported	LTO-7