Table 31 Main error codes (continued)
Details and solutionDescriptionError code
Drive logged outFB
• Update the tape drive firmware to the current
version.
Internal SCSI command failed with check
condition
FC
• Try the operation again.
• If the error occurs again contact Hewlett
Packard Enterprise customer support.
Internal SCSI command timeoutFD
1
Gripper: The part of the robotics assembly that pinches media in order to grip it.
2
Slider: The part of the robotics assembly that plunges in and out for get and put operations.
3
Elevator: The part of the robotics assembly that moves in the vertical direction.
4
Rotation: The part of the robotics assembly that turns the robot to face each magazine and the
drive.
5
Sled: The part of the robotics assembly that moves the robot towards the OCP or back towards
the drive.
Error sub-code descriptions
Table 32 Robotic error sub-codes
DescriptionSub-code
Mechanical initialization failure01
Connection to slave robotic failed02
Error motor initialization03
Error during gripper
1
close04
Error slider
2
home positioning05
Error elevator
3
home movement06
Error during sled
5
movement to rotation
4
position07
Error during rotation
4
initialization, get range failed08
Error elevator
3
init09
Error during rotation
4
to far position0A
Error first sled
5
init, move to sensor failed0B
Error during sled
5
movement to rotation
4
position0C
Error during rotation
4
to slide position0D
Error slider
2
init, get range failed0E
Error during slider
2
forward movement0F
Error gripper
1
init, get range failed10
Error during slider
2
home movement11
Error during rotation
4
to FAR position12
Error sled
5
init, move to sensor failed13
Error during sled move — check shipping lock14
Error inventory scan20
166 Troubleshooting
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