Table 31 Main error codes (continued)
Details and solutionDescriptionError code
• The first MSL2024 libraries do not support
the Encryption Kit. Contact your Hewlett
Packard Enterprise service representative to
upgrade your MSL2024 chassis to a newer
version.
Restore the path that failed so the library will be
prepared in case of another data path failover.
Data path failover occurredEF
• Check all FC cables between the host and
the library for damage or disconnections.
• Check all FC switches between the host and
the library for failures or configuration issues.
Drive exceeded temperature specificationF0
• Check ambient temperature to ensure that it
is within operating specifications.
• Check all fans to determine whether they are
working properly.
Library controller lost communication with the
drive
F1
• Power-cycle the device and retry the
operation.
Drive sled
5
not presentF2
• Update library and drive firmware to the latest
versions.
• Re-seat the tape drive to ensure a good
connection to the device.
• If possible, try the drive in another drive bay.
164 Troubleshooting
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