Table 40 Warning event codes (continued)
Details and SolutionDescriptionEvent code
an HPE MSL-G3 or 1/8 G2 firmware revision. If
firmware is not the correct type, the wrong tape
drive has been installed. Use only Hewlett
Packard Enterprise-approved support to insure
that the correct tape drives are used.
Verify that a supported magazine for that slot is
inserted. If the magazine is in the lower left
SCSI: incompatible magazine, magazine not
accessible
49
position, verify that the type of magazine is
consistent with the mailslot configuration.
Source not ready4A
• Retry the operation.
• Check the status of extended libraries.
Destination not ready4B
• Retry the operation.
• Check the status of extended libraries.
The application software made an illegal request.Reservation failed4C
Retry the operation.Library controller busy4D
Invalid robotic request4E
Robotic not initialized4F
The library will not move a cartridge from one
logical library to another logical library.
Cartridge location in a different partition; move
across partition boundaries was initiated.
50
To move a cartridge from one logical library to
another:
1. Move the cartridge to the mailslot.
2. Remove the cartridge from the mailslot.
3. Close the mailslot.
4. Replace the cartridge in the mailslot.
5. Move the cartridge to a slot in the new logical
library.
Incompatible medium51
• Verify that the drives are installed correctly.
• Verify that the cartridge and tape drive
generation are compatible. See “Backward
read compatibility” (page 45).
• Verify that the tape is correct for the operation
initiated.
Remove a cartridge from the device to make a
slot available for the move operation.
All slots full; no movement possible52
Load tapes in the four top-level corner slots.
See“The wellness test” (page 146).
Wellness test: invalid test setup53
Invalid license key55
• Verify that the correct license key was entered.
• Verify that the Caps Lock key is not
depressed. The key is case sensitive.
Ensure that the key server token containing the
key used to encrypt the tape is installed in the
USB port.
No decryption key available on token56
Use the RMI to enter the PIN for the key server
token that is installed in the USB port.
Key server token PIN required57
176 Troubleshooting
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