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Chapter 5 Troubleshooting Display Messages
013 ACTIVATE LOST
The printer detects a
twinax protocol
communication error
and reports the error.
1. Power off the printer. Disconnect the AC
power cord from the printer. Check the
twinax host data cable and twinax I/O
cable connection at the CT board. Reseat
the twinax host data cable connection
and the twinax I/O cable connection at
the CT board.
2. Disconnect the twinax auto-termination
cable from the printer. Test the cable for
the resistances shown on page 306. If
resistances are not correct, replace the
twinax auto-termination cable.
3. Connect the power cord to the printer.
Power on the printer. Send a print job to
the printer. If the message appears,
replace the twinax cable.
4. Send a print job to the printer. If the
message appears, go to
Communications Failures, page 131.
014 INVALID ACTIVATE
The printer detects a
twinax protocol
communications error
and reports the error.
1. Power off the printer. Disconnect the AC
power cord from the printer. Check the
twinax host data cable and twinax I/O
cable connection at the CT board. Reseat
the twinax host data cable connection
and the twinax I/O cable connection at
the CT board.
2. Disconnect the twinax auto-termination
cable from the printer or from the last
device on this twinax port. Test the cable
for the resistances shown on page 306. If
resistances are not correct, replace the
twinax auto-termination cable.
3. Connect the power cord to the printer.
Power on the printer. Send a print job to
the printer. If the message appears,
replace the twinax cable.
4. Send a print job to the printer. If the
message appears, go to
Communications Failures, page 131.
Table 4. Message List
Operator Panel
Message
Explanation Corrective Action