IBM 6400 Maintenance Information Manual

76
Chapter 5 Troubleshooting Display Messages
044 EC FIRMWARE/
HARDWARE ERROR
Application software
tried to perform an
illegal printer function
or damaged memory
is detected on the
CMX controller board.
(If the message
appears at power-up,
replace the CMX
controller board.
Record the message
and return it with
defective CMX
board.)
1. Cycle power. Run the print job. If the
message appears, download the
emulation software again.
2. Cycle power. Run the print job again. If
the message appears, replace the flash
memory with pre-written flash memory.
(See Table 8 and Table 9 on page 219
and Figure 35 on page 220.)
3. Cycle power. Run the print job again. If
the message appears, replace the CMX
controller board. Record the message
and return it with defective CMX board.
4. Power on the printer. Run the print job
again. If the message still appears, there
is an application software error. Use your
local support procedure to request
assistance.
046 EC STOPPED AT
STATE <state>
Where <state> is a
number from 0000 to
0010. The Engine
Controller processor
has stopped and is in
the state identified by
the number
displayed.
(If the EC stops at
state 0000 at power-
up, replace the CMX
controller board.
Record the message
and return it with the
defective board.)
1. Power off the printer. Remove all flash
memory and DRAM SIMMs. Inspect the
SIMM sockets on the CMX controller
board. If any socket pins are bent or
damaged, replace the CMX controller
board.
2. Install the flash and DRAM SIMMs,
making sure they are fully and correctly
seated. Power on the printer. Download
the emulation. If the message appears,
replace the flash memory with pre-written
flash. (See Table 8 and Table 9 on page
219 and Figure 35 on page 220.)
3. Power on the printer. Download the
emulation. If the message appears,
replace the DRAM SIMM(s).
4. Power on the printer. Download the
emulation. If the message appears,
replace the CMX controller board. Record
the message and return it with the
defective board.
Table 4. Message List
Operator Panel
Message
Explanation Corrective Action

IBM 6400 Specifications

General

Brand	IBM
Model	6400
Category	Printer
Language	English