Message List
99
137 SHUTTLE INVALID
COMMAND
SEE USER’S GUIDE
Firmware error on the
CMX controller board.
1. Cycle power. Run the print job again. If
the message appears, download the
emulation software again.
2. Cycle power. Run the print job again. If
the message appears, replace the CMX
controller board. Record the message
and return it with defective CMX board.
138 SHUTTLE INVALID
PARAMETER
SEE USER’S GUIDE
Firmware error on the
CMX controller board.
1. Cycle power. Run the print job again. If
the message appears, download the
emulation software again.
2. Cycle power. Run the print job again. If
the message appears, replace the CMX
controller board. Record the message
and return it with defective CMX board.
139 SHUTTLE
OVERSPEED
SEE USER’S GUIDE
Firmware error on the
CMX controller board.
1. Cycle power. Run the print job again. If
the message appears, download the
emulation software again.
2. Remove the shuttle cover. Remove the
paper guide assembly or the pedestal top
cover. Make sure the MPU cable (P/N
14H5329) is not pinched. Check both the
section of MPU cable coming from the
sensor and the intermediate cable
extension that runs to the controller
board. (Refer to Appendix A,
Interconnection Diagram, page 289.)
Check the resistance of the MPU at
connector P107. (Refer to the Main Wire
Harness Test Tables, page 291.)
Replace the MPU if it fails the test.
3. Cycle power. Run the print job again. If
the message appears, replace the CMX
controller board. Record the message
and return it with defective CMX board.
990 MACHINE CHECK
Host status message. No action required.
998 NON-VOLATILE
MEMORY FAILED
The non-volatile
memory has failed.
Replace the CMX controller board. (Do NOT
attempt to replace NVRAM.)
A97 GRAPHIC CHECK
ERROR
PRESS STOP THEN
START
The printer received a
non-printable
character over a
twinax interface.
Press Stop then Start.
Table 4. Message List
Operator Panel
Message
Explanation Corrective Action
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