Table 3. Firmware Error Codes. (continued)
Error Code Description Action / Possible Failing FRU
4BA00800 Unknown error.
1. Check level of service processor
firmware. If not the latest, apply
update.
2. Call service support.
4BA00826 Service processor cannot call home. 1. Check the modem configuration in
the service processor menus.
2. Check the modem physical
connection to the system unit.
3. Verify (with a conventional
telephone) that the telephone line
is an active analog line.
4. Replace the modem.
5. Replace the system board.
Location: P1
(See note 3 on page 115.)
4BA00827 Flash update diskette fail.
1. Copy the flash update image onto
a new, formatted diskette and
retry.
2. Verify that the flash update image
is correct for this system unit.
3. Replace the diskette drive.
4BA00828 Flash update (CRC) checksum fail. Copy the flash update image onto a
newly formatted diskette and retry.
4BA00829 Bad system firmware. Replace the system board.
Location: P1
(See note 3 on page 115.)
4BA00830 Boot fail. Go to “Boot Problems/Concerns” on
page 110.
4BA00831 Bad service processor firmware image. 1. Unplug the power cable, wait a
few minutes, plug in the power
cable and reboot the system unit.
Check for progress codes in the
operator panel. If there are any
progress codes, refer to their
description.
2. Replace the system board.
Location: P1
(See note 3 on page 115.)
4BA00832 Error while doing flash update. 1. Power off the system, then power
on the system; retry the flash
programming a few times.
2. Replace the system board.
Location: P1
(See note 3 on page 115.)
4BA10001 SSC SRAM fail Go to “MAP 1540: Minimum
Configuration” on page 63.
Chapter 5. Error Code to FRU Index
173
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