xiv IBM eX5 Implementation Guide
Rack, Power and Cooling. He is an IBM Certified IT Specialist and member of the IT
Specialist Certification Review Board.
Scott Haddow is a Presales Technical Support Specialist for IBM in the UK. He has 12 years
of experience working with servers and storage. He has worked at IBM for six years, his
experience spanning IBM Netfinity®, xSeries®, and now the System x brand. His areas of
expertise include Fibre Channel fabrics.
Michael Hurman is a Senior IT Specialist for IBM STG Lab Services in South Africa. He has
more than 12 years of international experience in IT and has co-authored previous IBM
Redbooks publications including Implementing the IBM BladeCenter S Chassis, SG24-7682.
His areas of expertise include assisting clients to design and implement System x,
BladeCenter, IBM Systems Director, midrange storage and storage area networks
(SAN_-based solutions. He started his career at IBM in 2006.
Jeneea Jervay (JJ) was a Technical Support Management Specialist in Raleigh at the time of
writing this publication. She provided presales technical support to IBM Business Partners,
clients, IBM Advanced Technical Support specialists, and IBM Field Technical Sales Support
Specialists globally for the BladeCenter portfolio. She authored the IBM BladeCenter
Interoperability Guide from 2007 to early 2010. She is a PMI Certified Project Manager and
former System x and BladeCenter Top Gun instructor. She was the lead for the System x and
BladeCenter Demand Acceleration Units (DAU) program. Previously, she was a member of
the Americas System x and BladeCenter Brand team and the Sales Solution Center, which
focused exclusively on IBM Business Partners. She started her career at IBM in 1995.
Eric Kern is a Senior Managing Consultant for IBM STG Lab Services. He currently provides
technical consulting services for System x, BladeCenter, System Storage, and Systems
Software. Since 2007, he has helped clients design and implement x86 server and systems
management software solutions. Prior to joining Lab Services, he developed software for the
BladeCenter’s Advanced Management Module and for the Remote Supervisor Adapter II. He
is a VMware Certified Professional and a Red Hat Certified Technician.
Cynthia Knight is an IBM Hardware Design Engineer in Raleigh and has worked for IBM for
11 years. She is currently a member of the IBM eX5 design team. Previous designs include
the Ethernet add-in cards for the IBM Network Processor Reference Platform and the
Chassis Management Module for BladeCenter T. She was also the lead designer for the IBM
BladeCenter PCI Expansion Units.
Miroslav Peic is a System x Support Specialist in IBM Austria. He has a graduate degree in
applied computer science and has many industry certifications, including the Microsoft®
Certified Systems Administrator 2003. He trains other IBM professionals and provides
technical support to them, as well as to IBM Business Partners and clients. He has 10 years
experience in IT and has worked at IBM since 2008.
Tom Sorcic is an IT specialist and technical trainer for BladeCenter and System x support.
He is part of Global Technology Enterprise Services at the Intel® Smart Center in Atlanta,
Georgia, where he started working for IBM in 2001. He has 37 years of international
experience with IT in banking, manufacturing, and technical support. An author of hundreds
of web pages, he continues his original role as core team member for the Global System x
Skills Exchange (GLOSSE) website, assisting in the site design and providing technical
content on a wide variety of topics since 2008. He is a subject matter expert in all forms of
IBM ServeRAID hardware, Ethernet networking, storage area networks, and Microsoft high
availability clusters.
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