InfoPrint 6500 - Page 245

Fault Correction Procedure
245
018 STACKER FULL
CHECK STACKER
Yes Status message:
power stacker is full of
paper.
Remove paper.
019 STACKER FAULT
CHECK STACKER
Yes Stacker is not
functioning correctly
Check for obstructions in
the stacker area. If fault
persists, contact your
InfoPrint service
representative.
021 PRINT BUFFER
OVERRUN
Yes The print buffer has
overflowed in the CT
twinax emulation. The
printed output may
contain random
asterisk (*)
characters. Make a
configuration printout.
Check printer serial port
configuration setup.
Ensure that baud rate
matches both host and
printer settings.
022 UNIT ADDRESS
INVALID
Yes Poll timeout on the
twinax interface
indicating the unit
address is not
recognized by the
printer.
Ensure that printer address
matches host setting.
024 SERIAL LINE PARITY
ERROR
Yes Parity error. Check printer serial port
configuration setup.
Ensure that parity setting
matches both host and
printer settings.
025 FRAMING ERROR
VERIFY CONFIGURATION
Yes Framing error. (Serial
interface)
Check printer serial port
configuration setup.
Ensure that it matches host
setting.
026 HEX DUMP MODE N/A Printer attach status
message.
No action required.
027 COMMUNICATIONS
CHECK
CALL SYSTEM OPERATOR
Yes Enable poll timeout.
The printer was not
enabled for one
minute. (Coax
interface)
Check cable connection
and host system.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages