InfoPrint 6500 - Page 247

Fault Correction Procedure
247
038 STACKER FULL
TIMEOUT
CHECK STACKER
Yes A timeout message is
sent to the host if
paper is not loaded 10
minutes after Stop
was pressed to clear
the stacker full fault.
Remove paper from the
stacker.
039 STACKER FAULT
CHECK STACKER
Yes A timeout message is
sent to the host if
paper is not loaded 10
minutes after Stop
was pressed to clear
the stacker fault.
Check for obstructions in
the stacker area. If fault
persists, contact your
InfoPrint service
representative.
041 BUFFER OVERFLOW
VERIFY CONFIGURATION
Yes Host sends data after
the printer buffer is
full. (Serial interface.)
Check printer serial port
configuration setup.
Ensure that the Data
Terminal Ready setting
matches both host and
printer settings.
042 NO CUSTOM SET AVAIL
SAVE FIRST
Yes This custom
configuration set does
not exist.
Save the custom set. Refer
to
“Saving Your
Configuration in a Custom
Set” on page 48.
043 CUSTOM SET EXISTS
DELETE FIRST
Yes Custom set is write
protected.
Delete existing set, then
save new set.
044 EC FIRMWARE/
HARDWARE ERROR
No Fatal firmware error
on the controller
board.
Contact your InfoPrint
service representative.
045 FIRMWARE ERROR*
SEE USERS MANUAL
No Application software
tried to perform an
illegal printer function
or damaged memory
is detected on the
controller board.
Contact your InfoPrint
service representative.
046 EC STOPPED AT STATE
<state>
No Controller self–test
and initialization
sequence was halted
at <state>, where
<state> is one of 10
numerically coded
messages.
Contact your InfoPrint
service representative.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages