InfoPrint 6500 - Page 285

Fault Correction Procedure
285
REGIONx MISMATCH
Use Correct RBN
Yes The incorrect
cartridge type is being
used for the printer.
“X” indicates the
region of the printer.
Install Region X ribbon
cartridge in the printer.
NOTE: Specify the region
of the printer when
ordering ribbons.
RESETTING...PLEASE WAIT N/A Status message: the
printer finished
loading the program
into flash memory and
is automatically
resetting itself.
No action required.
RESTORING BOOT CODE N/A Normal download
initialization message.
No action required.
RIBBON INK OUT
CHANGE RIBBON
Yes RibbonMinder has
determined that the
ribbon is out of ink.
Message appears
only when the CDP
feature has been
disabled.
Replace the ribbon and
verify ribbon life is reset to
100%.
RWP DOWNLOAD
PLEASE WAIT
No Status message
indicating the
software in the
cartridge is being
updated. The user
must wait fo rthe
update to complete.
No action is required.
SECURITY CODE
VIOLATION
No Security Key does not
match emulation.
Contact your InfoPrint
service representative.
SECURITY KEY NOT
DETECTED
No The security key is not
present or has failed.
Contact your InfoPrint
service representative.
SENSOR CALIBRATION
PASSED
N/A Status message:
displays when the
Transport calibration
is sucessful.
No action required.
SERVICE MENU
<first service test>
N/A Non–error status
message.
No action required.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution