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Iridium GO! exec - User Manual

Iridium GO! exec
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Iridium GO! exec
TM
User Manual
Release Date:
November 30, 2022
Owner: Ankita Baliarsingh
Version: v1.0

Table of Contents

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Summary

Important Safety and Regulatory Information

Emergency Calling Procedures

Guides on making emergency calls, including local number verification and supported regions.

SOS Button Configuration and Activation

Explains the necessity of configuring the SOS button for emergency calls and how to activate it.

Best Practices for Optimal Performance

Iridium GO! exec Overview

Included Accessories and How to Use Them

Getting Started

Step 1: Charge and Insert SIM Card

Guides on inserting the SIM card and charging the device before first use.

Step 2: Download Companion Applications

Instructs users to download and install companion applications for smart devices.

Step 3: Set Up Your Iridium GO! exec

Details the initial setup process for turning on and configuring the Iridium GO! exec.

Connectivity Options

Step 4: Connect to Device Wi-Fi

Explains how to connect a smartphone to the Iridium GO! exec via Wi-Fi using QR code or manual settings.

SOS Configuration

Step 5: Configure and Set Up SOS

Details the process of configuring the SOS button and its associated settings.

SOS Provider Phone Number Configuration

Guides on configuring the SOS provider phone number.

IERCC Safety Services Overview

Details the IERCC safety service for emergency response coordination, provided at no extra charge.

Configuring SOS Settings

Guides on configuring SOS settings, including using IERCC or custom emergency contacts.

Decline IERCC and Set Personal Contacts

Explains how to decline IERCC service and set up personal emergency contacts for SOS.

SOS Test with Personal Contact

Provides steps to test the SOS feature with a personal contact and how to configure IERCC if needed.

Different Ways to Connect

Option 1: Via QR Code

Explains how to connect to the Iridium GO! exec Wi-Fi using a QR code with the app.

Option 2: Native Phone Wi-Fi Configuration

Details manual connection to the Iridium GO! exec Wi-Fi using the smartphone's settings.

Option 3: Connect PC via Wi-Fi

Guides on connecting a PC to the Iridium GO! exec Wi-Fi network for internet access.

Option 4: Connect via Ethernet

Explains how to connect the device to a computer or other devices using an Ethernet cable.

Using Your Iridium GO! exec

Voice Calls

Voice Call Management

SOS Calling

Emergency Mode (SOS Button) Configuration

Emphasizes the need to configure the SOS button for emergency calls to ensure proper response.

Initiating SOS from Device UI

Explains how to initiate an SOS event using the device's User Interface.

Initiating SOS from Physical Button

Describes how to initiate an SOS event using the physical SOS button on the device.

SOS Active Status Display

Explains what is displayed when the device is in an active SOS event, including location.

Cancelling an SOS Event

Details how to cancel an active SOS event from either the device UI or the physical button.

Internet Connectivity

Connecting to the Device for Internet

Explains the two methods for connecting to the device for internet access: Wi-Fi and Ethernet.

Connection Manager Overview

Introduces the Connection Manager for controlling data usage and managing internet sessions.

Selecting a Web;App Profile

Guides on selecting Web/App profiles to optimize internet connection speed and manage data usage.

Device Settings

Using the Iridium GO! exec App

Iridium GO! exec App Overview

Introduces the Iridium GO! exec App and its overview.

Running the App for the First Time (Onboarding)

Guides the user through the initial onboarding process for the Iridium GO! exec App.

Making Voice Calls

Making Emergency Calls

Emergency Call Numbers and Procedures

Explains how to make emergency calls to recognized numbers like 000, 911, and 112.

Call and Contact Management

Internet Access and Data Management

Managing Internet Access and Connection Manager

Explains how to manage internet access, control data usage, and use the Connection Manager.

Using Web;App Profiles for Data Sessions

Details how to use Web/App profiles to control data traffic and minimize usage costs.

SOS Functionality

SOS Settings Configuration

Guides on configuring the SOS feature, selecting an Emergency Service Provider (ESP) or custom contact.

Starting an SOS Event

Explains how to initiate an SOS event via the app or the device's physical button.

Emergency Mode (SOS Button) Importance

Re-emphasizes configuring the SOS button for emergency calls to ensure proper response.

Starting and Pending SOS Screens

Describes the screens shown when starting and pending an SOS event.

Emergency Service Provider (ESP) Call Assistance

Details how the app initiates an outbound call to the designated ESP and how to provide location.

SOS Active Screen and Cancelling

Explains the SOS active screen features, including redialing the ESP or canceling the event.

Device Settings and Configuration

Admin Settings Access

Guides on accessing admin settings, requiring an Admin PIN if enabled.

Routing Related Configuration: Web;App Profiles

Explains how to edit pre-defined or create custom Web/App profiles for internet sessions.

Creating and Managing Custom Web;App Profiles

Details how to create custom Web/App profiles, including rules and DNS blocking.

Device Access Control (MAC Address Filtering)

Details how to configure device access control based on MAC addresses, allowing specific devices.

DNS Caching Menu Options

Explains the DNS caching menu options for enabling/disabling and clearing the cache.

DHCP Server Settings Configuration

Details the DHCP server settings, including local IP address, subnet mask, and DHCP range.

Admin PIN Management

Explains how to enable or disable the Admin PIN for accessing admin settings and the application.

Frequently Asked Questions (FAQs)

Creating Custom Web;App Profiles

Details how to create custom Web/App profiles to manage data connections and costs.

Troubleshooting Device Power Issues

Provides troubleshooting steps if the device fails to power on.

Initiating SOS Events

Guides on how to initiate an SOS event using the device or the app.

Efficient Data Usage Management

Provides advice on managing data usage efficiently using Web/App profiles and Connection Manager.

Troubleshooting Guide

Built-in Web;App Profile List

Lists and describes built-in Web/App profiles for quick internet tasks and data usage minimization.

Basic Configuration User Details

Voice Call Features

Iridium GO! exec Specifications

General IconGeneral
Device TypeSatellite Wi-Fi Hotspot
NetworkIridium Satellite Network
Charging Time4 hours
Storage Temperature-30°C to +70°C (-22°F to +158°F)
Ingress ProtectionIP65
Downlink SpeedUp to 88 kbps
Uplink SpeedUp to 88 Kbps
Wi-Fi802.11 b/g/n
Data SpeedUp to 88 Kbps
BluetoothYes
Supported DevicesSmartphones, tablets, laptops
Wi-Fi RangeUp to 30.5 m (100 ft)
DisplayOLED
CompatibilityiOS and Android devices
Battery LifeUp to 24 hours standby, 6 hours talk time