Chapter 5 Troubleshooting
ID NO.
TITLE ERROR CONTENTS SOLUTION
0341 PRODUCT IS
REMAINING ON
THE LIFT
The product is remaining on the lift.
The operation that was prohibited
during the production was
implemented when there was an item
in produce around the scale to the
lift.
[OK]
Discharge the item inside by pressing
PLU key, and then start the operation.
0342 POS CODE IS
NOT
PROGRAMMED
POS CODE is not programmed.
When it is set [NO LABEL PRINT] at
[Error Process] when POS Code is
not programmed, this will appear.
Program POS Code of items at the
programming menu.
[OK]
0343 POS CODE IS
NOT
PROGRAMMED
POS CODE is not programmed.
When it is set [NO BAR PRINT] at
[Error Process] when POS Code is
not programmed, this will appear.
Program POS Code of items at the
programming menu.
* When the machine is used without
programming, the barcode will not be
printed.
[OK]
0344 CASSETTE FOR
PRINTER IS
WRONG
The cassette for printer 1 is wrong.
<SUB ERROR No.>
0: Cassette for the LABEL is inserted
even it is setup to RECEIPT
printing.
1: Cassette for the RECEIPT is
inserted even it is setup to LABEL
printing.
[OK]
Please check the cassette setting.
0348 SCALE PLATTER
IS OUT
The scale platter is out of the
position.
This can appear when the [RETURN]
key is pressed while the platter is out
of position or touching other places
which causes the minus weight
value.
[OK]
Please check the platter and set it
properly again.
5-12
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