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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's service
history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or the specific
work you want done. If you've had an accident or work done
that is not on your maintenance log, let the service advisor
know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle
by the end of the day, discuss the situation with the service
advisor and list the items in order of priority. At many autho
-
rized dealers, you may obtain a rental vehicle at a minimal
dail
y charge. If you need a rental, it is advisable to make
these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally inter-
ested in your satisfaction. We want you to be happy with our
prod
ucts and services.
Warranty service must be done by an authorized dealer. We
stro
ngly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
c
onc
erned that you get prompt and high quality service. The
manufacturer's authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest infor
-
mation to ensure the vehicle is fixed correctly and in a timely
m
ann
er.
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