Jeep Gladiator 2020 - REPORTING SAFETY DEFECTS

CUSTOMER ASSISTANCE 647
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with this
process.
• If for some reason you are still not satisfied, talk to the
gene
ral manager or owner of the authorized dealer. They
want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you
may contact the manufacturer's customer center.
Any communication to the manufacturer's customer center
shou
ld include the following information:
• Owner's name and address
• Owne
r's telephone number (home, mobile, and office)
• Aut
horized dealer name
• Veh
icle Identification Number (VIN)
• Veh
icle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (877) 426-5337
Fax: (787) 782-3345
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