650 CUSTOMER ASSISTANCE
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 1200 New Jersey Avenue, SE., West
Buil
ding, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from http:/
/www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
shou
ld contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defe
ct to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Reca
lls at 1-800-333-0510 or go to http://www.tc.gc.ca/
eng/motorvehiclesafety/menu.htm.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the informa-
tion that students and professional technicians need in diag-
nosing/troubleshooting, problem solving, maintaining,
s
erv
icing, and repairing FCA US LLC vehicles. A complete
working knowledge of the vehicle, system, and/or compo
-
nents is written in straightforward language with illustra-
tions, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
c
har
ts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct prob
-
lems the first time, using step-by-step troubleshooting and
driv
ability procedures, proven diagnostic tests and a
complete list of all tools and equipment.