Table 19: SRX340 Services Gateway Power LED Status (continued)
Possible Cause and Corrective
ActionMeaningLED Status
•
Verify that the AC power cord from
the power source to the device is not
damaged. If the insulation is cracked
or broken, immediately replace the
cord or cable.
•
Ensure that the socket you plug in is
in working condition.
•
Ensure the device has an AC input
voltage between 100 and 240 VAC.
•
If you cannot determine the cause
of the problem or need additional
assistance, contact JTAC.
Indicates that the device
is not receiving power.
Off
Related
Documentation
Troubleshooting Resources for the SRX340 Services Gateway Overview on page 79•
• Troubleshooting Chassis and Interface Alarm Messages on the SRX340 Services
Gateway on page 80
• Using the RESET CONFIG Button on the SRX340 Services Gateway on page 82
• Changing the RESET CONFIG Button Behavior on the SRX340 Services Gateway on
page 83
Using the RESET CONFIG Button on the SRX340 Services Gateway
If a configuration fails or denies management access to the services gateway, you can
use the RESET CONFIG button to restore the device to the factory-default configuration
or a rescue configuration. For example, if someone inadvertently commits a configuration
that denies management access to a services gateway, you can delete the invalid
configuration and replace it with a rescue configuration by pressing the RESET CONFIG
button.
NOTE: The RESET CONFIGbuttonis recessed toprevent it frombeing pressed
accidentally.
The rescue configuration is a previously committed, valid configuration. You must have
previously set the rescue configuration through the J-Web interface or the CLI. To press
the RESET CONFIG button, insert a small probe (such as a straightened paper clip) into
the pinhole on the front panel.
•
By default, pressing and quickly releasing the RESET CONFIG button loads and commits
the rescue configuration through the J-Web interface or the CLI. The Status LED is solid
amber during this time.
•
By default, pressing and holding the RESET CONFIG button for 15 seconds or more—until
the Status LED is solid amber — deletes all configurations on the device, including the
Copyright © 2016, Juniper Networks, Inc.82
SRX340 Services Gateway Hardware Guide