• Locating the SRX340 Services Gateway Chassis Serial Number and Agency Labels on
page 93
• Locating the SRX340 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 93
• Listing the SRX340 Services Gateway Component Details with the CLI on page 93
• Required Tools and Parts for Packing the SRX340 Services Gateway on page 95
• Packing the SRX340 Services Gateway for Shipment on page 95
• Packing SRX340 Services Gateway Components for Shipment on page 96
Required Tools and Parts for Packing the SRX340 Services Gateway
To remove the components from the SRX340 Services Gateway or to remove the services
gateway from a rack, you need the following tools and parts:
•
Electrostatic bag or antistatic mat for each component
•
Electrostatic discharge (ESD) grounding wrist strap
•
Flat-blade screwdriver, approximately 1/4 in. (6 mm)
•
Phillips (+) screwdrivers, numbers 1 and 2
Related
Documentation
Contacting Customer Support on page 91•
• Returning a SRX340 Services Gateway Component to Juniper Networks on page 92
• Locating the SRX340 Services Gateway Chassis Serial Number and Agency Labels on
page 93
• Locating the SRX340 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 93
• Listing the SRX340 Services Gateway Component Details with the CLI on page 93
• Information You Might Need to Supply to JTAC on page 94
• Packing the SRX340 Services Gateway for Shipment on page 95
• Packing SRX340 Services Gateway Components for Shipment on page 96
Packing the SRX340 Services Gateway for Shipment
To pack the SRX340 Services Gateway for shipment:
1. Retrieve the shipping carton and packing materials in which the services gateway was
originally shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist and connect
the strap to the ESD point on the chassis or to an outside ESD point if the device is
95Copyright © 2016, Juniper Networks, Inc.
Chapter 23: Contacting Customer Support and Returning Components