To list all of the SRX340 Services Gateway components and their serial numbers, enter
the following command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis CZ3615AN0003 SRX340
Routing Engine REV 02 650-065043 CZ3615AN0003 RE-SRX340
FPC 0 FPC
PIC 0 8xGE,8xGE SFP Base PIC
Power Supply 0
NOTE: In the show chassis hardware command, the Mini-PIM slot number is
reported as an FPC number, and the Mini-PIM number (always 0) is reported
as the PIC number.
Most components also have a serial number ID label attached to the
component body.
Related
Documentation
Contacting Customer Support on page 91•
• Returning a SRX340 Services Gateway Component to Juniper Networks on page 92
• Locating the SRX340 Services Gateway Chassis Serial Number and Agency Labels on
page 93
• Locating the SRX340 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 93
• Information You Might Need to Supply to JTAC on page 94
• Required Tools and Parts for Packing the SRX340 Services Gateway on page 95
• Packing the SRX340 Services Gateway for Shipment on page 95
• Packing SRX340 Services Gateway Components for Shipment on page 96
Information You Might Need to Supply to JTAC
When requesting support from JTAC by telephone, be prepared to provide the following
information:
•
Your existing case number, if you have one
•
Details of the failure or problem
•
Type of activity being performed on the services gateway when the problem occurred
•
Configuration data displayed by one or more show commands
•
Your name, organization name, telephone number, fax number, and shipping address
Related
Documentation
Contacting Customer Support on page 91•
• Returning a SRX340 Services Gateway Component to Juniper Networks on page 92
Copyright © 2016, Juniper Networks, Inc.94
SRX340 Services Gateway Hardware Guide
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