105
Appendices
Troubleshooting
Appendices
Troubleshooting
If you experience problems, refer to the relevant item 
and take the appropriate measures.
Power does not turn on
• Is the AC/AC power supply connected to an outlet?
☞p.13
• Is the [POWER] switch turned on?
Turn on the rear panel [POWER] switch.  ........
☞p.17
Power is on, but nothing is displayed in the LCD 
screen
• Perform the following procedure. (☞PG p.136)
1 Press the [EXIT] key three times, and press the 
[GLOBAL] key.
2 Hold down the [EXIT] key, and press the 
[WRITE] key.
3 Rotate the [VALUE] dial to adjust the LCD 
screen.
No sound
• Are connections made correctly to your amp, 
mixer, or headphones? ........................................
☞p.13
• Is your amp or mixer turned on?
• Is Local Control turned on?
In GLOBAL 2.1: MIDI, check the “Local Control 
On” check box.............................................. PG 
☞p.137
• Is the [VOLUME] slider raised? .................
☞p.7, p.15
• If there is no sound from the OUTPUT 
(INDIVIDUAL) 1, 2 jacks, make sure that “BUS 
Select (IFX/Indiv.Out Assign)” or “Bus Select” 
following the insert effect is set to 1, 2, 1/2, . .
☞p.98~
• If specific tracks in Sequencer mode or Song 
Play mode do not sound, Make sure that the 
“PLAY/MUTE/REC” or “PLAY/MUTE” is set to 
PLAY. ...........................................................
☞p.60, p.75
Make sure that the “Status” is INT or BTH.
.......................................................................
☞p.58, p.74
• Are the Key Zone and Velocity Zone set so that 
sound will be produced when you play?
.................................................................... PG 
☞p.52, 85
Notes do not stop
• In PROG 2.1: Ed–Basic, select the Prog Basic 
page, make sure that the “Hold” check box is 
unchecked........................................................
☞PG p.7
• In GLOBAL 6.1: Controller, make sure that 
“Damper Polarity” or “Foot SW Polarity” is set 
correctly.
........................................................................ PG 
☞p.145
Noise or oscillation is heard
• When using the BPM/MIDI Sync function to 
control the delay time of an effect, noise may occur 
in the delay sound. This noise is due to 
discontinuities in the delay sound, and is not a 
malfunction.
Effects are not applied
• Are the GLOBAL 1.1: System, Basic page “IFX1–5 
Off,” “MFX1 Off,” or “MFX2 Off” settings checked?
........................................................................
☞PG p.134
• If you are in Combination, Sequencer, or Song Play 
modes, and master effects are not applied when 
you raise the “S1 (Send1 (MFX1))” or “S2 (Send2 
(MFX2))” of the timbre/track, does “Return 1” or 
“Return 2” from the master effect need to be raised?
...................................................................
☞p.40, 67, 113
Alternatively, has “Send 1” or “Send 2” for each 
oscillator of the program used by the timbre/track 
been lowered? ........................................ PG 
☞p.65, 111
The actual send level is determined by multiplying 
the send setting of each oscillator in the program 
with the send setting of the timbre/track.
Song does not playback correctly after data is 
loaded
• In the dialog box when saving the data, did you 
check the check boxes for each item that you 
wanted to save?.................................................... 
☞p.41
• Are the program or combination banks/numbers 
the same as when you created the song?
........................................................................ PG 
☞p.136
Playback does not start when you press the 
[START/STOP] key in Sequencer mode
• Is the GLOBAL 2.1: MIDI “Clock Source” set to 
Internal?........................................................ PG 
☞p.137
Can’t record in Sequencer mode
• Is the GLOBAL 1.1: Memory Protect “Song” check 
box unchecked?............................................ PG 
☞p.136
Is the GLOBAL 2.1: MIDI “Clock Source” set to 
Internal? ........................................................ PG 
☞p.137