2LW/2LX
1-4-30
(3) Scan to E-mail error codes
Code Display Causes Check procedures/corrective measures
1101 Error: Host name SMTP sever name is not
set.
Error SMTP server name.
Register [SMTP Server Name] in
[Advanced]-[SMTP] -[General] in
COMMAND CENTER.
1102 Error: User/Password User ID for the authentica-
tion is not entered or
entered wrongly.
Wrong authentication
password is entered.
Enter the correct user ID/password for
authentication at [Advance] in COMMAND
CENTER.
Enter the password of [Login User Name]
of the [POP3] page or the [SMTP] page
correctly.
1104 Error: No Recipient
address
The destination address is
not specified.
Specify the destination address.
1105 Error: Not support
protocol
SMTP Protocol is set to
OFF.
Check ON [SMTP] in [Advanced]-[SMTP] -
[General] in COMMAND CENTER.
1106 Error: No Sender Info Sender address is not
enter
Enter the correct [Sender Address] in
[Advanced]-[SMTP] -[General] in
COMMAND CENTER.
2101 Error: Can not con-
nect
Select [Other authenti-
cate] when authenticating
POP before SMTP.
Select valid POP3 user other than [Other].
The specified server is not
SMTP server.
Enter the correct [SMTP Server Name] in
[Advanced]-[SMTP] -[General] in
COMMAND CENTER.
Network is not connected. Check if the server is operating properly.
Check the network connection (cable. net-
work condition within LAN, etc.).
2102 Error: Can not con-
nect with timeout
The server is unable to
communicate.
Check if the server is operating properly.
2103 Error: Response wait
with timeout
The server is unable to
communicate.
Check if the server is operating properly.
2201 Error: Network trans-
fer
Error occurs on the net-
work.
Check the network connection (cable. net-
work condition within LAN, etc.).
2202 Error: Network trans-
fer with timeout
Error occurs on the net-
work.
Check the network connection (cable. net-
work condition within LAN, etc.).
2203 Error: Response wait
with timeout
Response is not returned
from the server above
specified time.
Check the network connection (cable. net-
work condition within LAN, etc.).
2204 Error: E-Mail Size limit The size of E-mail exceeds
its limit.
Change the [E-mail Size Limit] in
[Advanced]-[SMTP] -[General]-[E-mail Set-
ting] in COMMAND CENTER.
3101 Error: Server
response
The server is error status. Check if the server is working properly.
Server setting is not
authenticated normally.
Check the settings for client/server authen-
tication.
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