Lenovo System x3550 M5 - Sending DSA Data to Lenovo; Returning a Device or Component; Removing and Replacing Server Components; Removing and Replacing Consumable and Structural Parts

3.SavetheDSAlogasafileandsendittoLenovo.Forinformationabouttransferringdataandlogs,see
“HowtosendDSAdata”onpage1108
.
4.Toshiptheserver,repackageitintheoriginalundamagedpackingmaterialandobserveLenovo
proceduresforshipping.
SupportinformationforBusinessPartnersisavailableathttp://www.ibm.com/partnerworld.
SendingDSAdatatoLenovo
YoucansendDSAdatatoLenovowithstandardupload,standarduploadwiththesystemserialnumber,
secureupload,andsecureuploadwiththesystemserialnumber.
BeforeyousenddiagnosticdatatoLenovo,readthetermsofuseathttp://www.ibm.com/de/support/
ecurep/terms.html.
YoucanuseanyofthefollowingmethodstosenddiagnosticdatatoLenovo:
•Standardupload:
http://www.ibm.com/de/support/ecurep/send_http.html
•Standarduploadwiththesystemserialnumber:
http://www.ecurep.ibm.com/app/upload_hw
•Secureupload:
http://www.ibm.com/de/support/ecurep/send_http.html#secure
•Secureuploadwiththesystemserialnumber:
https://www.ecurep.ibm.com/app/upload_hw
Returningadeviceorcomponent
Ifyouareinstructedtoreturnadeviceorcomponent,followallpackaginginstructions,anduseany
packagingmaterialsforshippingthataresuppliedtoyou.
Removingandreplacingservercomponents
Thissectionprovidesinformationforremovingandreplacingcomponentsintheserver.
Removingandreplacingconsumableandstructuralparts
Replacementofconsumableandstructuralpartsisyourresponsibility.IfLenovoinstallsaconsumableand
structuralpartatyourrequest,youwillbechargedfortheinstallation.
Theillustrationsinthisdocumentmightdifferslightlyfromyourhardware.
Removingthecover
Usethisinformationtoremovethecover.
Toremovetheservercover,completethefollowingsteps:
Step1.Readthesafetyinformationthatbeginson“Safety”onpagevand“Installationguidelines”on
page116.
Step2.Turnofftheserverandperipheraldevicesanddisconnectthepowercordsandallexternalcables,
ifnecessary.
Chapter5.Removingandreplacingcomponents119