Contents
Safety..................v
Safetystatements..............vi
Chapter1.TheLenovoSystemx3550
M5server................1
Relateddocumentation............5
Noticesandstatementsinthisdocument.....5
Serverfeaturesandspecifications........5
Railandsupportedrackspecifications...10
Whatyourserveroffers...........11
Reliability,availability,andserviceability.....15
Servercontrols,LEDs,andpower.......16
Frontview...............16
Operatorinformationpanel........19
LCDoperatingpanelassembly......19
Rearview...............22
Servercomponents...........24
Serverpowerfeatures..........30
Chapter2.Configuring........33
Updatingthefirmware............33
Configuringtheserver............34
UsingtheServerGuideSetupandInstallation
CD.................35
UsingtheSetupUtility..........36
UsingtheBootManager.........41
Startingthebackupserverfirmware....41
TheUpdateXpressSystemPackInstaller..41
Usingtheintegratedmanagementmodule..41
Usingtheremotepresenceandblue-screen
capturefeatures............43
Usingtheembeddedhypervisor......45
ConfiguringtheEthernetcontroller.....45
EnablingFeaturesonDemandEthernet
software...............45
EnablingFeaturesonDemandRAID
software...............46
ConfiguringRAIDarrays.........46
LenovoToolsCenterSuiteCLIprogram...46
UsingLenovoXClarityAdministrator....47
UpdatingtheUniversalUniqueIdentifier
(UUID)................47
UpdatingtheDMI/SMBIOSdata......49
Chapter3.Troubleshooting......53
Starthere.................53
Diagnosingaproblem..........53
Undocumentedproblems........55
Servicebulletins..............55
Checkoutprocedure............56
Aboutthecheckoutprocedure......56
Performingthecheckoutprocedure....56
Diagnostictools..............57
Lightpathdiagnostics..........59
Eventlogs...............64
POST................67
DynamicSystemAnalysis........67
Automatedservicerequest(callhome).....69
ElectronicServiceAgent.........69
Errormessages..............70
Troubleshootingbysymptom.........70
CD/DVDdriveproblems.........70
Generalproblems............71
Harddiskdriveproblems.........71
Hypervisorproblems..........73
Intermittentproblems..........74
Keyboard,mouse,orUSB-deviceproblems.74
Memoryproblems...........75
Microprocessorproblems........76
Monitorandvideoproblems.......77
Networkconnectionproblems.......79
Optional-deviceproblems........80
Powerproblems............80
Serial-deviceproblems.........85
ServerGuideproblems..........86
Softwareproblems...........86
UniversalSerialBus(USB)portproblems..87
Videoproblems............87
Solvingpowerproblems...........87
SolvingEthernetcontrollerproblems......89
Solvingundeterminedproblems........89
Problemdeterminationtips..........90
Recoveringtheserverfirmware(UEFIupdate
failure)..................91
In-bandmanualrecoverymethod.....92
In-bandautomatedbootrecoverymethod..93
Out-of-bandmethod..........93
Automatedbootrecovery(ABR)........93
Nx-bootfailure...............94
Chapter4.Partslisting,Lenovo
Systemx3550M5Type8869.....95
Replaceableservercomponents........95
Structuralparts.............112
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