See“RunningtheDSAPrebootdiagnosticprograms”onpage68formoreinformationonrunningthe
DSAPrebootprogramontheserver.
•Troubleshootingbysymptom
Thesetableslistproblemsymptomsandactionstocorrecttheproblems.See“Troubleshootingby
symptom”onpage70
formoreinformation.
Lightpathdiagnostics
LightpathdiagnosticsisasystemofLEDsonvariousexternalandinternalcomponentsoftheserverthat
leadsyoutothefailedcomponent.Whenanerroroccurs,LEDsarelitontheoperatorinformationpanel
onthefrontoftheserver,thenonthefailedcomponent.ByviewingtheLEDsinaparticularorder,you
canoftenidentifythesourceoftheerror.
WhenLEDsarelittoindicateanerror,theyremainlitwhentheserveristurnedoff,providedthattheserveris
stillconnectedtopowerandthepowersupplyisoperatingcorrectly.
BeforeyouworkinsidetheservertoviewlightpathdiagnosticsLEDs,readthesafetyinformation“Safety”
onpagev
and“Handlingstatic-sensitivedevices”onpage118.
Ifanerroroccurs,proceedasfollows:
1.Lookattheoperatorinformationpanel(see“Operatorinformationpanel”onpage19)onthefrontof
theserver.
•IfthechecklogLEDislit,itindicatesthatinformationaboutanun-isolatedfaultconditioninthe
serverisavailableintheIMMeventlogorinthesystem-eventlog.
•Ifthesystem-errorLEDislit,itindicatesthatanerrorhasoccurred.
2.RemovetheservercoverandlookinsidetheserverforlitLEDs.Certaincomponentsinsidetheserver
haveLEDsthatarelittoindicatethelocationofaproblem.Thesystemservicelabelinsidetheserver
coverprovidesanoverviewofinternalcomponentsthatcorrespondtoerrorsindicatedbytheoperator
informationpanelorLCDoperatingpanelassembly(see“Operatorinformationpanel”onpage19
or
“LCDoperatingpanelassembly”onpage19.Thisinformationcanoftenprovideenoughinformation
todiagnosetheerror.
Note:YoudonothavetoremovetheservercovertoviewtheLEDsonharddiskdrivesandpower
supplies.
Chapter3.Troubleshooting59