Lenovo System x3550 M5 - Optional-Device Problems; Power Problems

Table16.Networkconnectionproblemsandactions(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheSupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,
tips,andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
4.ChecktheRetainTipsforrelatedissuesontheSupportWebsiteat
http://www.lenovo.com/support.
Optional-deviceproblems
Usethisinformationtosolveoptional-deviceproblems.
Table17.Optional-deviceproblemsandactions
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheSupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,
tips,andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
Anoptionaldevicethatwas
justinstalleddoesnotwork.
1.Makesurethat:
•Thedeviceisdesignedfortheserver(seehttp://www.lenovo.com/
serverproven/).
•Youfollowedtheinstallationinstructionsthatcamewiththedeviceandthe
deviceisinstalledcorrectly.
•Youhavenotloosenedanyotherinstalleddevicesorcables.
•YouupdatedtheconfigurationinformationintheSetupUtility.Whenever
memoryoranyotherdeviceischanged,youmustupdatetheconfiguration.
2.Reseatthedevicethatyoujustinstalled.
3.Replacethedevicethatyoujustinstalled.
Anoptionaldevicethatworked
previouslydoesnotworknow.
1.Makesurethatallofthecableconnectionsforthedevicearesecure.
2.Ifthedevicecomeswithtestinstructions,usethoseinstructionstotestthe
device.
3.IfthefailingdeviceisaSCSIdevice,makesurethat:
•ThecablesforallexternalSCSIdevicesareconnectedcorrectly.
•ThelastdeviceineachSCSIchain,ortheendoftheSCSIcable,is
terminatedcorrectly.
•AnyexternalSCSIdeviceisturnedon.YoumustturnonanexternalSCSI
devicebeforeyouturnontheserver.
4.Reseatthefailingdevice.
5.Replacethefailingdevice.
Powerproblems
Usethisinformationtosolvepowerproblems.
80LenovoSystemx3550M5InstallationandServiceGuide