Lenovo System x3550 M5 - Page 98

Table18.Powerproblemsandactions(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheSupportWebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,
tips,andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
Pwrrail6errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrail6errorhasbeenrecordedin
thesystemeventlog:
•OptionalcableforVGAexternalpower
•PCI-Ex8andx16(maximumexpansionis4adaptercards)
•PCI-Eharddiskdrives
3.Restarttheserver.IfthePwrrail6errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Forservice
technicianonly:removingthesystemboard”onpage276
and“Forservice
technicianonly:replacingthesystemboard”onpage279
).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrRail6errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•OptionalcableforVGAexternalpower
•PCIriser-cardassembly(see“RemovingaPCIriser-cardassembly”onpage
169and“ReplacingaPCIriser-cardassembly”onpage172).
•Harddiskdrives
Pwrrail7errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrail7errorhasbeenrecordedin
thesystemeventlog:
•Fan1
•Fan2
3.Restarttheserver.IfthePwrrail6errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Forservice
technicianonly:removingthesystemboard”onpage276
and“Forservice
technicianonly:replacingthesystemboard”onpage279).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrRail6errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Fan1(see“Removingathermalkit(hot-swapfan)”onpage193and
“Replacingathermalkit(hot-swapfan)”onpage194
).
•Fan2
84LenovoSystemx3550M5InstallationandServiceGuide