Lenovo x3650 M4 BD 5466 - Page 137

•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
Notalldrivesarerecognized
bytheDSAharddiskdrive
diagnostictest.
RemovethedrivethatisindicatedbyDSA(see“Removingahot-swapharddisk
drive”onpage37
);then,runtheharddiskdrivediagnostictestagain(seeAppendix
C“DSAdiagnostictestresults”onpage743
).Iftheremainingdrivesarerecognized,
replacethedrivethatyouremovedwithanewone.
Theserverstopsresponding
duringtheharddiskdrive
diagnostictest.
RemovethedrivethatisindicatedbyDSA(see“Removingahot-swapharddisk
drive”onpage37
);then,runtheharddiskdrivediagnostictestagain(seeAppendix
C“DSAdiagnostictestresults”onpage743).Iftheremainingdrivesarerecognized,
replacethedrivethatyouremovedwithanewone.
Aharddiskdrivehasfailed,
andtheassociatedyellowhard
diskdrivestatusLEDislit.
Replacethefailedharddiskdrive.
Anewlyinstalledharddisk
driveisnotrecognized.
1.ObservetheassociatedyellowharddiskdrivestatusLED.IftheLEDislit,it
indicatesadrivefault.
2.IftheLEDislit,removethedrivefromthebay,wait45seconds,andreinsert
thedrive,makingsurethatthedriveassemblyconnectstotheharddiskdrive
backplane.
3.ObservetheassociatedgreenharddiskdriveactivityLEDandtheyellow
statusLED:
•IfthegreenactivityLEDisflashingandtheyellowstatusLEDisnotlit,the
driveisrecognizedbythecontrollerandisworkingcorrectly.RuntheDSA
harddiskdrivetesttodeterminewhetherthedriveisdetected.
•IfthegreenactivityLEDisflashingandtheyellowstatusLEDisflashing
slowly,thedriveisrecognizedbythecontrollerandisrebuilding.
•IfneitherLEDislitorflashing,checktheharddiskdrivebackplane(goto
step“Harddiskdriveproblems”onpage122
).
•IfthegreenactivityLEDisflashingandtheyellowstatusLEDislit,replacethe
drive.IftheactivityoftheLEDsremainsthesame,gotostep“Harddiskdrive
problems”onpage122.IftheactivityoftheLEDschanges,returntostep1.
4.Makesurethattheharddiskdrivebackplaneiscorrectlyseated.Whenitis
correctlyseated,thedriveassembliescorrectlyconnecttothebackplane
withoutbowingorcausingmovementofthebackplane.
5.Reseatthebackplanepowercableandrepeatsteps1through3.
6.Reseatthebackplanesignalcableandrepeatsteps1through3.
7.Suspectthebackplanesignalcableorthebackplane:
a.Replacetheaffectedbackplanesignalcable.
b.Replacetheaffectedbackplane.
8.RuntheDSAtestsfortheSAS/SATAadapterandharddiskdrives(see“Running
theDSAPrebootdiagnosticprograms”onpage119).
•Iftheadapterpassesthetestbutthedrivesarenotrecognized,replacethe
backplanesignalcableandrunthetestsagain.
•Replacethebackplane.
•Iftheadapterfailsthetest,disconnectthebackplanesignalcablefromthe
adapterandrunthetestsagain.
•Iftheadapterfailsthetest,replacetheadapter.
9.See“Problemdeterminationtips”onpage136.
Chapter4.Troubleshooting123