Lenovo x3650 M4 BD 5466 - Hypervisor Problems; General Problems; Hard Disk Drive Problems

Hypervisorproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141
tocheckifacomponentisaconsumable,structural,orFRUpart.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
Ifanoptionalembedded
hypervisorflashdeviceisnot
listedintheexpectedboot
order,doesnotappearinthe
listofbootdevices,orasimilar
problemhasoccurred.
1.Makesurethattheoptionalembeddedhypervisorflashdeviceisselectedon
thebootmanager(<F12>SelectBootDevice)atstartup.
2.Makesurethattheembeddedhypervisorflashdeviceisseatedintheconnector
correctly(see“RemovingaUSBembeddedhypervisorflashdevice”onpage
188and“ReplacingaUSBembeddedhypervisorflashdevice”onpage190).
3.Seethedocumentationthatcomeswiththeoptionalembeddedhypervisor
flashdeviceforsetupandconfigurationinformation.
4.Makesurethatothersoftwareworksontheserver.
Generalproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141tocheckwhetheracomponentisaconsumable,structural,
orFRUpart.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
Acoverlatchisbroken,an
LEDisnotworking,orasimilar
problemhasoccurred.
IfthepartisaCRU,replaceit.IfthepartisaFRU,thepartmustbereplacedbya
trainedservicetechnician(seeChapter6“Removingandreplacingcomponents”
onpage151
todeterminewhetherthepartisaconsumable,structural,orFRU
component).
Theserverishungwhilethe
screenison.Cannotstartthe
SetuputilitybypressingF1.
1.See“Nx-bootfailure”onpage139formoreinformation.
2.See“Recoveringtheserverfirmware”onpage137formoreinformation.
Theservercoverwasremoved
whilerunningandtheserver
shutoff.
Replacetheservercoverandrestarttheserver.
Harddiskdriveproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141
tocheckifacomponentisaconsumable,structural,orFRUpart.
122LenovoSystemx3650M4BDInstallationandServiceGuide