Lenovo x3650 M4 BD 5466 - Network Connection Problems

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141tocheckifacomponentisaconsumable,structural,orFRUpart.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
3.Replacethecomponentslistedinstep2oneatatime,intheordershown,
restartingtheservereachtime:
a.Monitorcable
b.Videoadapter(ifoneisinstalled)
c.Monitor
d.(Trainedtechnicianonly)Systemboard.
Networkconnectionproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141
tocheckifacomponentisaconsumable,structural,orFRUpart.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
Unabletowaketheserver
usingtheWakeonLANfeature.
1.Ifyouareusingthedual-portnetworkadapterandtheserverisconnectedto
thenetworkusingEthernet5connector,checkthesystem-errorlogorIMM2
systemeventlog(see“Eventlogs”onpage115
),makesure:
a.Theroomtemperatureisnottoohigh(see“Serverfeaturesand
specifications”onpage5).
b.Theairventsarenotblocked.
c.Theairbaffleisinstalledsecurely.
2.Reseatthedual-portnetworkadapter(see“Removinganadapterfromthe
PCIriser-cardassembly”onpage168and“ReplacinganadapteronthePCI
riser-cardassembly”onpage171).
3.Turnofftheserveranddisconnectitfromthepowersource;then,wait10
secondsbeforerestartingtheserver.
4.Iftheproblemstillremains,replacethedual-portnetworkadapter.
WakeonLanfeatureisin
disablemode
1.Turnontheserver.
Note:Approximately1to3minutesaftertheserverisconnectedtoacpower,
thepower-controlbuttonbecomesactiveafterthepower-onLEDflashesslowly.
2.Whenprompted,<F1Setup>isdisplayed,pressF1.Ifyouhavesetan
administratorpassword,youarepromptedtotypethepassword.
3.UnderSystemConfigurationandBootManagement,selectSystem
Settings.
4.UnderSystemSettings,selectNetwork.
5.UnderNetwork,selecttheportnumber.
6.Underthechosenportnumber,selectIntel(R)I350GigabitNetwork
Connection.
7.UnderMainConfigurationPage,selectNICconfiguration.
8.UnderNICconfiguration,changetheWakeonLanfunctionfromDisabled
toEnabled.
Chapter4.Troubleshooting129