Lenovo x3650 M4 BD 5466 - Optional-Device Problems

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141tocheckifacomponentisaconsumable,structural,orFRUpart.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
9.PressESCseveraltimesuntiltheSystemConfigurationandBoot
Managementwindowisdisplayed.
10.SelectSaveSetting.
11.Turnofftheserveranddisconnectitfromthepowersource.Youmust
disconnectthesystemfromacpowertoenabletheWakeonLanfunction.
LoginfailedbyusingLDAP
accountwithSSLenabled.
1.Makesurethelicensekeyisvalid.
2.Generateanewlicensekeyandloginagain.
Optional-deviceproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•SeeChapter5“Partslisting”onpage141tocheckifacomponentisaconsumable,structural,orFRUpart.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
SymptomAction
Anoptionaldevicethatwas
justinstalleddoesnotwork.
1.Makesurethat:
•Thedeviceisdesignedfortheserver(seehttp://www.lenovo.com/us/en/
serverproven/).
•Youfollowedtheinstallationinstructionsthatcamewiththedeviceandthe
deviceisinstalledcorrectly.
•Youhavenotloosenedanyotherinstalleddevicesorcables.
•YouupdatedtheconfigurationinformationintheSetuputility.Whenever
memoryoranyotherdeviceischanged,youmustupdatetheconfiguration.
2.Reseatthedevicethatyoujustinstalled.
3.Replacethedevicethatyoujustinstalled.
Anoptionaldevicethatworked
previouslydoesnotworknow.
1.Makesurethatallofthecableconnectionsforthedevicearesecure.
2.Ifthedevicecomeswithtestinstructions,usethoseinstructionstotestthe
device.
3.IfthefailingdeviceisaSCSIdevice,makesurethat:
•ThecablesforallexternalSCSIdevicesareconnectedcorrectly.
•ThelastdeviceineachSCSIchain,ortheendoftheSCSIcable,is
terminatedcorrectly.
•AnyexternalSCSIdeviceisturnedon.YoumustturnonanexternalSCSI
devicebeforeyouturnontheserver.
4.Reseatthefailingdevice.
5.Replacethefailingdevice.
130LenovoSystemx3650M4BDInstallationandServiceGuide