Diagnostic information 2-7
5025-2xx, 4xx
Remote Management
Active
The printer is offline while it configures settings. Wait for the message to clear.
Remove paper from
standard output bin
The following actions can be taken:
• Remove paper from the standard exit bin to clear the message and continue
printing.
•Press Select ( ) to clear the message and continue printing.
Remove packaging
material
Packaging material is detected by the printer. Remove the packaging material, and
press Select ( ). If all the packaging material is removed, then the printer resumes.
Replace <color>
cartridge
Replace the toner cartridge, and then press Select ( ) to clear the message and
continue printing.
Std Bin Full The following actions can be taken:
• Remove paper from the standard exit bin to clear the message and continue
printing.
•Press Select ( ) to clear the message and continue printing.
Tray <x> Empty The following actions can be taken:
• Load the paper tray or other source with the correct paper type and size.
•Press Stop ( ) and then press Select ( ) to cancel the current job.
Tray <x> Low Load the paper tray or other source with the correct paper type and size.
Tray <x> Missing Insert the specified tray into the printer.
Unplug and Change
Mode
Camera is not in a proper mode to use the PictBridge feature. Unplug the camera
cable to the printer, and change the camera mode.
Unsupported USB
device, please
remove
Remove the unrecognized device from the USB port on the front of the printer.
Unsupported USB
hub, please remove
Remove the unrecognized USB hub from the USB port on the front of the printer.
Waiting The printer has received data to print, but is waiting for an End-of-job command, a
Form Feed command, or additional data.
The following actions can be taken:
•Press Select ( ) to print the contents of the buffer.
• Cancel the current print job.
Waiting, too many
events
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears
on the display.
Waste Toner Box The waste toner bottle is nearly full. Press Select ( ) to clear the message and
continue printing.
30 <color> Toner Cart
Missing
The specified toner cartridge is missing. Re-install the missing toner cartridge to clear
the message, and then continue printing. If the message recurs remove and re-install
the cartridge. Listen for the click to ensure the cartridge is installed properly. Close
the front cover.
31.xx Defective
<color> Cartridge
The specified cartridge is defective.
The following actions can be taken:
• Remove and re-install the imaging kit.
• Open and close the top cover.
• Remove and re-install the cartridge(s). Listen for the click to ensure the cartridge
is installed properly.
• Turn the printer power off and turn the printer power on.
If the message persists, replace the cartridge with a new one, and close the front
cover.
User primary
message
Explanation
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